After finaly answering the call, I found out that this number is asociated with a company doing survey calls for USAA insurance, and USAA had sent a letter explaining that we should expect these calls.
What’s behind the USAA‑linked survey calls?
Summary — +12104058722
Caller Name: USAA
Caller Type: Survey
Location: United States — San Antonio, TX
Reviews: 86
Carrier: —, Region: San Antonio, TX
Expert Opinion
Turns out the number is most often tied to a third‑party data‑gathering outfit working for a major insurer. While some callers claim to be USAA directly, the pattern shows they’re usually a survey crew hired to verify mileage and driver info. Never hand over personal details unless you’ve confirmed the call through an official channel—prefer a callback to the insurer’s known number or login online. If the call feels pushy, hang up and verify later. Blocking the number and reporting it as unwanted can also curb future outreach.
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Details
Location: United States — San Antonio, TX
Number type: ratings.phone_number_type_list.2
Rate this number — +12104058722
Recent Reports for (210) 405-8722
A woman claiming to be from USAA phoned me, asking about car insurance, and I could hear alot of noise from a call center in the background - it could be legitamate, but I didnt bother to find out.
The caller claimed to be from USAA, but the number was unfamiliar, and no information was provided to them.
The caller identified themselves as a representative of USAA.
12104058722
Harassment Call
Given my nocturnal work schedule, I prefer not to be disturbed further
12104058722
Unknown
No information available regarding calls from this number.
The caller from San Antonio, TX didnt leave a message, and have called me 3 time this week, one of them was a automated message to update my USAA informations.
This number belongs to a telemarketer who ignores calls
No relevant information provided
Allegedly, the caller claimed to be representating Methodist Hospital.
This number is legit, its a USAA Car Insuranse contractor, they had sent a letter out befor the call
12104058722
Unknown
Constant calls are recieved from this number without any messages, its very anoying
The call was not answered due to an unrecognized number, and no message was left.
Thanks for the information, it seems this number belongs to USAA.
Given my 46-year membership with USAA, it's alarming when recieved a call from this number without leaving a voicemail, seems very unprofessional and suspicous. Due to concerns about privcy and posible identity theft, i dont provide personal info over the phone, especally since calling numbers can be spoofed easily. In the past, i just ignored or blocked the number, and USAA then sent me a form asking for vehicle information, which i knew what i had provided before, so i wrote NO CHANGE on the form and returned it, this is how USAA should handle this, by US Mail from USAA to USAA.
The caller adresssed me as Lori and claimed to be from USAA, but it was a wrong number
PSI is conducting a survey for USAA when they call
Although I find it puzzling that USAA would outsource this task, the activity itself seems legitimate.
This is a legitimate call from USAA to confirm vehicle mileage for insurance purposes
I got a call from this number, but I dont think its legit, if USAA needs me to update my records, they can just email me
Following a letter from USAA, a representative from PSI contacted me to confirm my policy was updated, as previously notified.
12104058722
Unknown
The call was not answered, and shortly after, a second call was made, which rang twice before being dropped.
Apparently, USAA has hired an independent company to verify information, which has been calling me repeatedly, despite my online updates, and it's getting quite frustrating to deal with their persistence.
This is not a scam; I received a letter from USAA indicating they would be calling to update records, and it is possible to contact USAA directly for more information
USAA is the owner of this number, and they contact me annually to review policy updates. They also sent a letter prior to the call.
USAA utilizes PSI for periodic account authentications, notifying customers in advance via mail.
Verification from USAA confirmed this number to be safe, as they possessed my information and only required my mobile number and insurance policy details for verification purposes related to my car insurance policy.
Obviously, this is a call from USAA bank regarding insurance updates, but I beleive they just want to increse your insurance rates, so its better to update your informations online.
PSI, or Professional Surveys Inc, is basicaly a data mining company, they get payed by USAA to gather informations
Given the letter from USAA regarding PSI, it is surprising to receive hang-up calls from this number, especially since the provided contact number was an 800 number, not a 210 area code for San Antonio where USAA is headquartered.
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Same caller name: USAA
Same category: Survey