Like a relentless doorbell that never stops ringing, calls from +1‑513‑398‑5221 keep intruding on your day. First, treat every unexpected outreach as a potential risk—don’t hand over personal info or account numbers until you verify the caller. Hang up, look up the official Macy’s customer‑service or credit‑services number on the company’s website, and call back yourself. Use a call blocker or register on the national Do‑Not‑Call list to reduce frequency. Monitor your credit reports regularly for unfamiliar activity, and report any suspicious calls to your bank or the FTC. Staying cautious turns these annoying rings into manageable alerts.
Despite some people's negative experiences, this telephone number is actually legitimate and serves multiple purposes.
It's possible that these calls are related to credit card fraud verification, as they may be attempting to confirm purchases to prevent unauthorized activity and protect your credit score. It's also important to verify the identity of callers claiming to represent a company or organization. In the case of Macy's credit, they may contact next of kin regarding overpayments on dormant accounts.
A woman called, followed by a second call hours later that ended in a hang-up; when I called back to complain, the manager asked for my name, which I refused to provide.
I've been receiving at least two calls per day from this number, with no messages left, and I do not wish to be contacted in this manner
I am appalled by the call I received from this number, in which a woman inquired about contacting the next of kin for a deceased individual with my husband's last name. Further investigation revealed that the number belonged to Macy's credit services, and I find their tactics reprehensible.