Often callers display an Iowa Call ID while saying they represent Bank of the West, which many recipients find suspicious. The number appears to be used by the bank’s outbound phone bank for sales or service outreach, yet the mismatched caller ID can confuse consumers. Verify the call by hanging up and dialing the bank’s official number, which is listed on a statement or the bank’s website. Never share personal info or account details until you’re sure you’re speaking with a legitimate representative. If the pitch feels pushy or the caller can’t confirm details, end the call and report the incident to the bank’s fraud department.
After verifying with Bank of the West that this was a legitimate call from them, I contacted their office directly and spoke with Maria, suspecting it might be a phone bank for sales calls. It took a direct message from our account to clarify the situation.
After investigating, it appears that Bank of the West is behind these calls, which seem to be some sort of service or sales pitch, although the number they're using is flagged as suspicious.
I recieved a call too, they uses my husbands name but i didnt bother responding, the number they gave was BotW Urb # 270-8054.
This caller alleged to be from Bank of the West, located at 8300 Douglas Ave, Urbandale, IA, but the caller ID displayed 'Iowa Call', raising suspicions about the authenticity of the call.