Never trust unsolicited insurance calls without verification. When a number you don’t recognize claims you’re involved in an accident or offers a new policy, pause and look up the company on the official website or call the insurer’s known customer‑service line. Don’t return the call using the number on the voicemail; scammers often use spoofed IDs. If the call mentions a claim, ask for a reference number and confirm it through your account portal. Report persistent or suspicious calls to the FTC and your phone carrier’s spam‑block service. Keeping a record of timestamps and exact wording can help authorities investigate and protect others.
Missed multiple calls from this number on my iPod, and upon callback, an automated system responded
My experience with this number was legitimate, as it belonged to a claims adjuster from Citizens Ins.
Hanover Insurance Co initiated contact to provide a quote for homeowner's insurance, as they currently insure our vehicle
The call originated from the Citizens/Hanover insurance claims department
Two calls were made from this number, and upon ignoring them, a voicemail was left claiming to be from an insurance company regarding a nonexistent accident