Pam from Progressive Insurance has been reaching out to offer potential rate reductions on insurance policies. The calls are a standard part of their marketing strategy to retain customers and attract new ones by highlighting savings. If you receive a call, it's a good idea to have your policy details handy to make the conversation more productive. However, be cautious and verify the caller's identity by checking the number or calling Progressive's customer service directly. This ensures you’re dealing with a legitimate representative and not a scammer trying to phish for your personal information.
A cold call from someone named Pam claiming to be with Progressive Insurance offered rate reductions, which seemed like a potential scam.