It seems like the caller from +17252411219 is posing as a Cox Cable representative, attempting to upsell or upgrade your service. They often know your name and current plan, which can make the call seem legitimate. However, the calls are likely scams, as some users reported awkward pauses and the caller acting unsure or unprofessional. If you receive such a call, be cautious and verify the caller's identity by hanging up and dialing Cox's official customer service number. Never give out personal information or agree to any upgrades over the phone without confirming the source. Stay vigilant and report any suspicious activity to Cox.
A caller, purporting to be from Cox Communications, addressed me by name and attempted to persuade me to add a security package to my plan.
The caller claimed to represent Cox Cable, offering an upgrade and addressing me by name while referencing my current plan.
The caller identified themselves as Cox Outbound, but remained silent after I answered.
The caller claimed to be from Cox cable, addressing me by my first name, but appeared to be unsure and seemed to be in training