After applying for my Social Security retirement benefit online, the SSA website's "my Social Security" section notifed me that my application was recieved and sent to the Birmingham, AL office for processing, but when I called the provided number, 900-254-9489, there was no anser. I find your prevous response to my post condesending and unhelpful.
Social Security calls: real or scam?
Summary — +18002549489
Expert Opinion
Watch out for unexpected calls claiming to be Social Security. Callers often use the 800‑254‑9489 number and may reference retirement, disability, or SSI, but scammers frequently mimic official language to extract personal information. Always cross‑check the caller’s name and extension on the SSA website or by dialing the official number listed on a government letter—not the one in a voicemail or email. Hang up if you’re asked to provide your Social Security number, bank details, or to make immediate payments. Report suspicious calls to the SSA Office of the Inspector General and consider placing the number on a do‑not‑call list.
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Rate this number — +18002549489
Recent Reports for (800) 254-9489
The claim was made by an unknown individual who initiated an unsolicited call.
I had been advised to contact this number for inquiries about my retirement benefit application, yet after multiple attempts, the phone rang unanswered for over 15 minutes each time, which is frustrating given the instruction to use this number for questions.
My husband received a call from someone named Sonya regarding alleged back pay for social security retirement earnings, but I'm unsure if this is a legitimate call or a scam.
The constant calls from this number were frustrating, as nobody ever answered, prompting me to consider disregarding the calls altogether.
I spoke with Sabrina Jones, who claimed to be calling regarding my eligibilty for Social Security benefits, as my ex-wife had applied, I provided her with personal informations and now I am concerned about the legitimacy of the call
This number is asociated with the Social Security Birmingham, AL, region, specificaly the Disability Claims department