Apparently, a call was recieved claiming there were some questionable charges on my credit card, they knew both our first names and called both my cell and home - luckily it was a valid call and USAA confirmed someone tried to use our cc # for internet purchases totaling over $1100 but it was rejected cause they didnt have the 3 digit security number or correct billing adress.
USAA fraud alert call – what you need to know!
Summary — +18002729440
Expert Opinion
Analysis of recent posts reveals a split view on the 800‑272‑9440 number. Many USAA members describe the call as a genuine fraud alert from the bank’s fraud prevention team, while a notable minority label it as a phishing or scam attempt. The safest practice is to never share personal data—such as PINs, full card numbers, or security codes—directly to the automated line. Instead, hang up and call the official number printed on the back of your USAA card or log into your online account to verify any flagged transactions. Staying proactive and using only verified contact channels helps protect your finances.
Caller Categories
Caller Names
Details
Rate this number — +18002729440
Recent Reports for (800) 272-9440
I've had a similar experience. The 800 number is legitimate, belonging to USAA, but I believe it's safer to contact USAA directly rather than responding to a robocall.
This number is identified as the USAA Fraud Prevention Department.
As a long-standing USAA member, I maintained a healthy dose of skepticism, opting to withhold information midway through the interaction and instead contacting USAA directly to verify the authenticity of the call; the representative confirmed it was a genuine USAA number but understood my caution, especially given the recent online 'probing' of my card, which we consequently cancelled.
I can confirm that this is a legitimate call from the USAA Fraud Department, as they contacted me regarding unauthorized use of my credit card for large iTunes purchases.
Apparently, this number is invloved in a fraud campaing targetting numerious financial institutions, and it's noticeble that there are alot of shill postings claiming the number is legitamate - a obviouse giveaway.
This message is legit, i checked with USAA and they confirmed they tried to contact me, they took care of the fraudulent charges, thanks to USAA
USAA demonstrated its diligence in monitoring my credit by contacting my spouse after I missed a call from an unknown number
A legitimate call from USAA's fraud prevention department alerted me to multiple attempted fraudulent internet purchases
The message received concerned a credit card and claimed to be from USAA.
Rather than returning the call, I contacted the number on the back of my M Card, and they transferred me to the Fraud Department, where it was confirmed that someone had attempted to make an unauthorized $1500 charge to my card.
The caller asked for the last four digits of my card but failed to specify which card, raising my suspicions, and when I called back, they requested more information, including my name and birthday.
Possibly a call from the USAA Fraud Prevention Department, as an automated message was left requesting a call to 800-272-9440 to verify recent account activity, which led to the discovery of a scam attempt.
This website and its comment history have been invaluable; I received two calls from this number and decided to investigate, discovering a potential USAA fraud attempt, which I verified by contacting USAA directly using the number on my card, confirming someone had tried to make an unauthorized charge of over $2000 to Walmart's website.
Upon recieving a call from this number, I immediatly contacted USAA direclty and discoved my identy had been comprimised, with 3 unauthorised charges on my acount, includin one at a casio in MA and two at a Target store in CA, appearently the scamers are attempting to trick USAA members into returning their calls.
I recieved a call from this number on my cell phone, but didnt answer it, and upon looking it up, i found out it might be USAA's Fraud Dept, so i checked my account and found unauthorized charges
An automated call claiming to be from USAA regarding debit card activity prompted us to verify the legitimacy of the callback number, 800-272-9440, with USAA directly. They confirmed it was not an official number, indicating a potential scam.
USAA Fraud Dept called us to inform that my husband's card was being used 8 hours away, thankfully USAA stopped the spending spree
It's worth noting that if somone steals your credit card and uses it, you're only responsable for a maximum of $50, I'm dissapointed with USAA's handling of my situation, they declinded a purchace without even atempting to contact me
The USAA Fraud Unit contacted me after I made two gas purchases, one for my car and one for my boat, at the same station; unfortunately, my card was declined the next time I used it, and upon calling the number on the back of my card, I was asked to verify the transactions, leaving me disappointed with USAA's handling of the situation.
Similarly, I can confirm that this is indeed USAA Fraud Prevention, providing excellent service to USAA card holders.
Contrary to what it may seem, this is a legitimate call from USAA's Fraud Prevention department. However, I've found that calling the number on the back of the specific card mentioned in the recording is the best course of action, as I received conflicting information when calling different USAA departments.
It is essential to note that this number is genuinely associated with USAA Fraud Prevention, and ignoring their calls is not advisable. If the caller ID is mistrusted, it is recommended to contact the number listed on the back of the relevant credit card, as only the specific office associated with that card will be aware of the alert.
As everyone else has mentioned, this number is asociated with USAA Fraud Prevention.
I got a call from this 800 number today, but I never answer those
I also recieved a call from this number, a recorded message said it was from the USAA Fraud Prevention Department, and it asked me to confirm my name, which I did, and then asked for my zip code, at which point I hang up, I called USAA with their usual number and the credit card department confirmed that they use automated messages, and the computer showed I had been called and the call had been disconected, so all is good
I got a automated call from USAA Fraud Detection, they was asking about purchases, I had to call another number and talk to a rep, it was alot of hassle.
I recived a call from this number shortly after making some out of state purchaces, i think its a securty mesure
This number is a phishing scam, they pose as USAA Fraud Prevention and ask for credit card informations, dont give them anythings
I just finished talkin to them, its totally legit, if youre unsure about callin them back, just ring the number on the back of your USAA credit card and ask to be transfered to the fraud department