The company called to follow up on my recent purchase; helpful and polite.
TracFone callback scams — what to watch for!
Summary — +18003531842
Expert Opinion
Oddly, the same toll‑free line keeps popping up across dozens of carrier‑related complaints. Most users report hearing an automated voice that claims to verify account details or confirm a number transfer, yet the call often ends in silence or a brief message urging a callback. Because the prefix belongs to the TracFone family of MVNOs, legitimate support callbacks can originate from it, but scammers also spoof the number for port‑out fraud. To stay safe, treat any unsolicited request for personal data as suspicious, hang up, and contact the carrier through the official website or a known billing number. Block the caller in your phone, and file a report with the FCC or your state consumer agency if the call feels fraudulent.
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Rate this number — +18003531842
Recent Reports for (800) 353-1842
A phishing attempt; the number rang right after I placed a phone order
They never left a voicemail and provided no details for the call.
Looks like this line is meddling with calls routed to Tracfone Safelink, trying to pry personal details to see if the phone can be transferred—whatever the motive, it feels shady.
An unintended voicemail featured an unfamiliar accent and shouting at children
Following my iphone order from straight talk three weekks ago, I recieved a call from this number, where the representitive was extremly rude and refused to proces my refund or cancel my order, stating that Straight Talk wasnt tranfering callers to managers.
After not answering the call, I returned it and was prompted to press one for Straight Talk or two for Tracfone
Scam call during lunch. Ruined my appetite.
Scam about computer virus.
Frequent calls demanding information.
Free‑line caller.
After Safelink was acquired by Verizon Wireless, the customer service was lacking, especilly when you dial 611 on a cell phone, it connects to an offshore call center that provides subpar support
The pattern of posts in this thread, including claims of corrections and blatant promotions, raises suspicions of shilling, and the mention of multiple carriers like Straight Talk, TracFone, Verizon, and T-Mobile is a red flag, suggesting potential spoofing or billing scams, so caution is advised.
The level of customer support provided by this call center, which is apparently used by Verizon Wireless for certain inquiries, is disappointing, especially considering it serves multiple mobile service providers like StraightTalk and SafeLink.
I need to restrict this person's access to me due to excessive calls, attempted identity theft, and financial exploitation
Seems like a scammer's number to me
A call was placed.
Closing my Safelink account was the best decision, given their subpar customer service; I've since found a far superior provider.
TracFone ping call, just checking the line. No biggie.
A call from 800-353-1842, claiming to be from Straight Talk, was actually a scam, with the caller attempting to verify my account details, which is a known illegal tactic.
Caller identity unclear; details insufficient.
This is a typical telemarketing call.
User feedback indicates a negative experience
Caution is advised when dealing with this number, as reported by a user.
User warns to exersise caution when dealing with this number.
TracFone support line – they helped me with my plan upgrade quickly. Legit and efficient.
Legitimate call received from a cell phone company
I'm concerned that my comment is publicly visible and not private...
TracFone ping call to check if the line is active. Harmless, but unexpected.
I've found no evidence to suggest this is a scam