The call was from Safelink
TracFone callback scams — what to watch for!
Summary — +18003531842
Expert Opinion
Oddly, the same toll‑free line keeps popping up across dozens of carrier‑related complaints. Most users report hearing an automated voice that claims to verify account details or confirm a number transfer, yet the call often ends in silence or a brief message urging a callback. Because the prefix belongs to the TracFone family of MVNOs, legitimate support callbacks can originate from it, but scammers also spoof the number for port‑out fraud. To stay safe, treat any unsolicited request for personal data as suspicious, hang up, and contact the carrier through the official website or a known billing number. Block the caller in your phone, and file a report with the FCC or your state consumer agency if the call feels fraudulent.
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Rate this number — +18003531842
Recent Reports for (800) 353-1842
This number appartently belongs to a call center that handels customer support for multiple companys
This is a Straight Talk number.
Prior to recieving this call, i got a text message regarding a number transfer, which seemed somewhat suspisous, as it didnt clearly identify the carrier.
When answering, they claim to represent Total Mobile Mobile Wireless, leaving me wondering who this number belongs to.
Total Wireless support
This call was a follow-up from Tracfone's resolutions department, where customer service had asisted me with an issue, and they requested I make a test call to ensure my phone was functioning proprely.
The informations provided by the user indicate that this number is safe to answer.
Approval is granted
I dont know what this number is, so i'm going to block it.
Due to a heavy accent, the caller was difficult to understand, but based on partial comprehension and feedback from other comments, it appears to be related to Straight Talk Wireless; for legitimacy, they should consider hiring representatives with clearer English pronunciation to facilitate better communication with potential customers.
This appears to be a corruption and fraud scam involving employees of TracFone and its affiliated companies, which I plan to report to the FCC.
During a call from this number, the representative struggled to communicate in English and requested my name after I had already engaged in a live chat, leading me to end the call
This is clearly a fraudulent activity.
This number is associated with Straight Talk Wireless
The user provided a warning: caution is advisded
User warns to exercise caution
Total Wireless is aceptable
Customer service rep from straight talk
A call categorized as Other was logged from Sparks, Nevada.
On 2019-09-26 at 3:35pm, my neighboor used my phone to reject a call from 800-353-1842, then 2 VM's from 800-867-7183 - some Angela from Chuck and Rolles tried to asist me !!!??? she left this message twise, I dont no these peoples...I looked up the 2nd # on tracfone.com › contact us
It's unclear why this post is associated with two different numbers
After submitting a change of address to Tracfone, I received a call from a representative claiming to be from Shock Phone, who attempted to convince me that I needed to change my phone number due to the zip code change, which is clearly a scam
An experience with Net10 support, where they contacted my cell phone to test its operation during a support call, revealed that the number 800-353-1842 appears on the caller ID, which is logical given that Net10 and Straight Talk are subsidiaries of TracFone, likely sharing a common support center for all their brands.
Today, I recieved two anonymous calls from TOLL FREE CALL 1-800-353-1842, and after reading the posts, I've decidied to block the number.
SafeLink Wireless made a follow-up call regarding the setup of WiFi calling, providing a contact number and a timeframe of 14 days to complete the process.
Following two consecutive calls from this number, the speaker's heavy accent made conversation impossible, prompting a stern warning and subsequent blockage.
This morning, I received a call from this number that initially sounded like a pocket dial, but the caller claimed it was regarding a Simple Mobile service ticket, despite me not having contacted them in months
This call is likely from the Tracfone Call Center, which handles inquiries, services, and issues for the 10 brands under its ownership
The process of reactivating minutes is not taken seriously