This is likely a scam, as Microsoft would not contact individuals to inform them of a virus on their computer, and such calls should be ignored and marked as scams.
Microsoft‑spoofed scam calls: How to stop them!
Summary — +18006427676
Expert Opinion
Calls from this number claim your computer has a virus or that you owe Microsoft fees, even though you never signed up for any service. That pattern matches typical spoofing scam where attackers mask the caller ID to look like a reputable brand. If you receive such a call, hang up immediately, never share personal or payment info, and block the number on your phone. Verify any alleged billing by logging into your official Microsoft account or contacting Microsoft support through the website—not the phone number that called you. Report the incident to your carrier and consider adding the number to a do‑not‑call list.
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Rate this number — +18006427676
Recent Reports for (800) 642-7676
I received two calls in the last two days, and when I informed them that I knew it was a scam and would report it to the FBI, the caller became angry and hung up
You must be work for them, gregory, becuse this is a big scam, get real
A call was received from a woman claiming to be from Microsoft, stating they needed to repair errors on my computer, but upon questioning, it became clear this was a scam aimed at gaining control of my computer.
Multiple calls were received from this number, all claiming the same thing, which led to suspicion and a decision to test their intentions by providing false information, ultimately resulting in a heated exchange and abrupt hang-up.
Difficulty understanding the caller led to a disturbing claim of being a personal acquaintance.
A person, claiming to be from Microsoft, made a call, knowing the recipient's name and claiming the computer may have been hacked, but seemed suspicious.
Although the caller ID displays a Microsoft number, it's actually a scammer impersonating the company, having previously posed as a Dell representative; they've called me multiple times, attempting to gain access to my computer by claiming it has errors, which is a clear extortion attempt.
A man with a stutter, claiming to be from Microsoft's tech service, called me from this number, asking for me by name, but when I inquired about the purpose of the call, he seemed evasive and unsure.
I recieved a call from this number, the woman claimed to be from Microsoft, she was polite but the background noise was loud, she sounded like she was from Jamaica or somwhere nearby
This is definitely a scam, possibly even hackers, as they claim to be from Microsoft and try to gain control of your computer.
this afternoon, I recived a call from somone who asked for my son, they knew his first and last name, and claimed to be from MS :)
Some guy called claimin to be from Microsoft, sayin my computer was bein hacked, so i told him i hadn't been on it in like 4 days, then he ask me to get on and he'd help me fix the problem
An Indian man claiming to be from Microsoft tried to scam me into providing information, but I saw through the ruse
A scam involving a virus on a computer was nearly fallen for, with the scammers attempting to charge for removal. This scam has been ongoing for years, with Microsoft showing little interest in pursuing the culprits.
A bunch of charges appered on my daughters account without any calls, apprently the bank is investigting
I notice two fake charges on my checking account, they use my debit card, i already contact my bank and i will contest the charges if they go through
A suspicious $60 charge appeared on my credit card statement, prompting me to dispute the charge with my credit card company.
A caller with an Indian accent, claiming to be from Microsoft, told me that my computer had errors and asked me to open Event Viewer, but when I pretended to have issues, he became frustrated and ended the call.
A caller claiming to represent Microsoft reported receiving error and virus messages from my computer, which was deemed a scam after verifying the computer's security
I've experienced the same issue twice, involving a scam call claiming to be from Microsoft
Recieved two calls from this number, the person speaking was forgein and became agresive when askd for a supervisor
I discovered this number when my credit card company flagged it as a suspicious charge, supposedly related to Microsoft Windows Phone. Notably, I've never done business with Microsoft.
I just checked my credit card statments and there was a $300 charge by this company, but I never owned an xbox and I dont know how they got my credit card informations!
I had a similar experience; although I didn't pay them, I did provide my email address, which they used to change my passwords - to recover your account, simply reset your password by going to the sign-in page, clicking 'Can't access my account', and following the instructions
An AOL impersonator claimed I had sent a large number of emails and tried to persuade me to contact Microsoft, but AOL denied any involvement when I investigated
After being scammed by a group claiming to be Microsoft, I contacted the real Microsoft support, which provided me with this number, but after reading the reviews, I am hesitant to call, and my account has been hacked
A mysterious charge of $10.59 appeared on the bank account, sparking anger and concern due to a previous experience with account hacking and theft.
The question posed is about activating Windows 7.
I noticed a charge on my bank account statement without knowing the reason; what steps can be taken to address this?