Block the number if you didn't expect a call about your policy. Many scammers masquerade as familiar insurers to probe for personal info, so treat unexpected outreach with caution. Let the voicemail sit, then verify the caller by contacting your known agent using a trusted number. Avoid sharing details or confirming changes before you confirm the identity through official channels. If the message sounds generic or urges quick action, flag it as suspicious and consider reporting to your provider or the FTC. Keeping a log of such calls helps you spot patterns and stay protected.
Suspicious activities were noticed when an unknown agent called to review policies, which seemed peculiar given our recent meeting with the AAA Insurance Rep. This incident has been reported to our agent for further investigation, as it appears to be a potential phishing scam.
The caller left a message stating that they wanted to discuss possible changes to an existing policy.