A woman claiming to represent Capital One contacted me via text, requesting access to my phone to investigate a purported Zelle transaction, which raised suspicions
Fake Bank Alert: Access Scam Exposed!
Summary — +18036562547
Expert Opinion
Be wary of unsolicited calls or texts claiming urgent financial issues, as they often signal scams. In this case, the scammer impersonated Capital One to push for remote access to your device under the guise of an investigation— a classic tactic to install malware or steal data. Legitimate companies never demand immediate phone access without verification. Hang up right away and contact the real organization directly using a trusted number from their official site. Report the incident to the FTC at ftc.gov/complaint or your state's attorney general to help curb these frauds. Forward suspicious texts to 7726 to block spam. Stay vigilant to protect your accounts and personal info.
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Same caller name: Capital One (claimed)
Same category: Scam