T‑Mobile voicemail fees abroad – what’s happening?

Summary — +18056377249

Untrustworthy
Caller Name: T-Mobile
Caller Type: Unknown
Location: United States — California
Reviews: 365
Carrier: —, Region: California

Expert Opinion

Imagine receiving a voicemail‑related charge on your bill while you were overseas, even though you never listened to a message. That’s the experience many T‑Mobile customers report with the number 805‑637‑7249, which is the carrier’s voicemail service. When a call routes to voicemail abroad, T‑Mobile often applies roaming fees for each minute, regardless of whether a message is left. To avoid surprise fees, disable voicemail forwarding before you travel, or ask the carrier to suspend voicemail for the duration of your trip. Monitor your bill closely, set up usage alerts, and consider a temporary prepaid SIM or Wi‑Fi‑only device for international use. If charges appear, document the calls and contact T‑Mobile’s escalations team promptly; you can also file a complaint with the FCC or your local consumer protection agency.

Caller Categories

Unknown
105×
Scam
89×
Company
25×
Customer Service
22×
Other
15×

Caller Names

T-Mobile
39×
T MOBILE
Tmobile
Consumer cellular
805-637-7249

Details

Location: United States — California
Number type: ratings.phone_number_type_list.2

Rate this number — +18056377249

Recent Reports for (805) 637-7249

18056377249

My calls are being forwarded to this particulat number

18056377249 Unknown

The minimum charge has increased to $5.99 as of 4/14/14

18056377249 Unknown

After being charged $5.99 per minute for four calls while on a Caribbean cruise, I'm looking for a way to disable voice-mail to avoid further unexpected charges.

18056377249 Company T-Mobile

It has been noticed that calls are being forwarded to this number, prompting a request for assistance.

18056377249

No coherent information was provided in the message.

18056377249 Unknown T-Mobile

During my stay in Costa Rica, I incurred six calls to 805-637-7249, resulting in a charge of $37, which T-Mobile refused to address, prompting us to consider ending our contract.

18056377249 Scam

They are terible thieves, they stoled millons of dollars from us, does anyone know how to dispute the charges without getting the line suspended?

18056377249 Company tmobile

They charged me $5.99 each for roaming out of usa, i complained and they remove the charges, which is good

18056377249 Company tmobile 805 637 7249

It seem like tmobile take advantage of customers when they are abroad, adding extra charges, dosent a company like that have enought profit?

18056377249 Services T-Mobile

During my trip to Costa Rica, I used a local SIM card in my old unlocked BlackBerry, which cost just $5 for the entire three weeks, but unfortunately, my friend accidentally pocket-dialed me multiple times, resulting in undesired charges from T-Mobile.

18056377249 Company T-Mobile

Another thing I discovred is that if you dont sign up for this so-called WORLD CLASS INTERNATIONAL SERVICE befor you leave the country, you will be charged even higher rates when you turn on your phone, even if you dont anser it and it goes to voicemail

18056377249 Company T-Mobile

I've had similar experiences with T-mobile, and it's frustrating to deal with such issues.

18056377249 t-mobile

If you are out of the country, you can have t-mobile deactivate your voice mail, if you dont answer your phone, calls will not go to voice mail, I had to do that with my daughters phone when she was in Spain, and it helped us avoid costly charges

18056377249 Company T Mobile

Its rediculous that T Mobile charges for unretrieved messages, especually when overseas, then charges again to retrive,luckily the rep reversed the charges

18056377249 T-MOBILE

Does anybody know how to setup call forwarding with t-mobile, i'm having trubble.

18056377249 Callcenter B3A8

It's been discovered that this number is generated by T-mobile for voicemail purposes, often resulting in unwarranted charges, which T-mobile acknowledges only after escalation to a supervisor level.

18056377249 Unknown Did not show up name

I was charged for multiple calls from this number while traveling.

18056377249 Customer Service T-Mobile

I experienced a similar situation, where I was charged $3.49 for each call that went to voicemail, regardless of whether a message was left, and the company was reluctant to provide credit, instead attempting to shift the blame to me.

18056377249

Please be aware that the BBM and email usage was alredy prepaid for, so ther's no need to pay again

18056377249 Callcenter tmobile

I disputed a huge roaming charge with T-mobile, as I hadn't used my phone abroad extensively, and the bill included this number and an NBR unavailable listing, which I believe could be a scam.

18056377249 Company T-Mobile

I recon everyone has had som trouble with T-Mobiles international policys, but as a new customer I can say that the service is pretty good, especally for the price

18056377249 Services T-Mobile

During my trips to Vietnam, i've been charged $5.99 per minute for this number 805-637-7249, and even with my phone turned off, i still got charged, totaly rediculous!

18056377249 Company T-Mobile

When I initially signed up with T-Mobile, I was being overcharged, and it was later revealed that the extra fees were for international calling, which I was able to exchange for more 4g bandwidth.

18056377249 Customer Service US T-Mobile subscriber

During Thanksgiving 2011, while abroad, I made a call to a US T-Mobile number, which led to a return call on my local prepaid SIM card, but I was unable to answer at the time

18056377249 Customer Service T-Mobile

As a longtime T-Mobile customer, my husband and I have learned to deactivate voicemail when he is overseas to avoid roaming charges, which are determined by the country he is visiting and are what T-Mobile is charged by that country's network.

18056377249 Unknown

Despite previous reports, the unwanted calls persist, with the caller insisting on the validity of the charges.

18056377249 Customer Service T Mobile

While I was in Russia, I noticed two charges on my bill, totaling $11.98, it was ridiculous, so I called them, and they credited my money back after a long argueing session.

18056377249 Survey Sandy

I recently received a roaming charge on my T-Mobile phone and was wondering about your experience with your current cell provider, as I am considering switching

18056377249 Customer Service T Mobile

The unfair charges imposed by T Mobile, a German company, have led me to consider taking legal action and filing a complaint with the FCC, as I believe it is unjust to charge for unused services.

18056377249 t-mobile

During my cruise to Nassau, I didn't use my phone at all, yet I was still charged $23.45 for 6 minutes

Different formats

More related reports