Repeated reports show callers using the 855‑398‑1646 line to pretend they’re from Sutter Health and request insurance or personal details for an upcoming surgery. The recordings sound official, often ending with a request to call back the same number—a red flag for phishing attempts. Recipients should never share personal data or payment info over the phone unless they’ve initiated the call through a verified Sutter contact channel. Hang up, block the number, and report the incident to the provider’s fraud department or the FTC. Scam alerts can also be shared with friends to curb further exposure.
A message from 'Rachel' claiming to be from 'shipping' regarding a non-existent package was left on my voicemail, also identified as USSP Shipping, which I did not respond to due to its suspicious nature.
A recorded call was received claiming to need information for an upcoming surgery, but this seems to be a scam, especially since my insurance has already been approved, and attempts to return the call were met with lengthy hold times.
When they asked for personal details such as name, address and date of birth, i challanged them to give me informations about my appoitment, they got it all wrong, i reported to Sutter as a scam fraude
I found it odd that I was asked to provide insurance information for an upcoming surgery, as they should already have this on file, so I plan to verify the legitimacy of this request with Sutter
User warning: exercise caution
Upon returning home from a doctor's visit, a voicemail was found claiming to be from Sutter Health, requesting a callback to discuss upcoming surgery billing, which seemed authentic but was likely a ruse
It appeares that Alice is using a text-to-voice system and has a cold, which is somewhat aparent from the audio quality.
Unclear message from a caller.
The conversaton was very unpleasent, she asked about my race, and told me to register in advance, but i allready had, whats the point of this scam, and why does she need my adress, hope she dont plan on visiting me
A caller with a distinctive low-pitched voice requested that I return the call to this same number, which raised suspicions as it's unusual for a legitimate caller to ask to be called back on the same number they're calling from.
User advises caution with this number
I got multiple calls from this number this week, claiming to be from Sutter, asking for insurence info and such
Upon receiving the call from 855-398-1646, it became apparent that this was a phishing scheme with a convincing tone. Verification with Sutter Health revealed that they do not initiate pre-registration calls of this nature, and the provided number is not listed in their directory, although they do utilize numbers with the 855-398- prefix.
An incoming call was made from this telephone number
Associated with Sutter Health
The provider has flagged this number as potentially fictitious, indicating a possible safety risk.
This number has contacted me multiple times in the past, with the most recent calls occurring on November 25, 2013, at 9:25 am, and November 26, 2013, at 9:46 am.
The caller remains unknown, as no message was provided.
The call was made, but no message was left behind.
The caller didnt bother to leave any mesage