A call from Mercy confirmed my identity, then stated my balance was paid, leaving me questioning the purpose of the call since my account was already settled.
Mercy Hospital billing calls – what to watch out for!
Summary — +18554207900
Caller Name: Mercy
Caller Type: Debt Collector
Location: United States
Reviews: 48
Carrier: —, Region: —
Expert Opinion
Calls from 855‑420‑7900 almost always pose as Mercy Hospital billing or collections. Most callers request personal data, SSNs, or payment for allegedly unpaid services. The safest move is to hang up, never share private info, and verify the call by dialing the official Mercy number you find on a bill or the hospital website. Ask for a written notice, request a call‑back from a verified representative, and consider adding the number to your block list. If the call feels like a scam or aggressive debt collector, you can also file a complaint with the FCC or your state’s consumer protection agency.
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Location: United States
Number type: ratings.phone_number_type_list.3
Rate this number — +18554207900
Recent Reports for (855) 420-7900
Upon receiving a call from a supposed 'Mercy Customer Service' representative, I was informed that I had an outstanding debt from 2009. However, I haven't visited their facility in over 15 years and had previously paid off the bill. The representative claimed I owed thousands more in medical bills, but when I questioned the delay in contacting me, they were unable to provide an explanation. After telling them this was a scam, I instructed them not to contact me again.
i have been recieving calls from this number, i dont know why they are calling, could you pleas stop calling my number?
A suspicious caller claiming to be from Mercy contacted me on my cell phone, inquiring about my husband and requesting personal information, which raised significant red flags
Apparently, the collections process is handled by a seperate company.
Upon receiving a call from this toll-free number, I chose not to answer as I'm not interested in potential sales pitches; the voicemail from someone claiming to be Mercy requested a callback, which I found odd given my recent account settlement
At 9 pm, I received a robocall claiming to be from Mercy customer service, requesting a callback; however, I do not have any outstanding bills, and the call was made to my cell phone, which is only used for emergencies
There's uncertainty regarding the identity and purpose of Mercy.
A robo caller from 'Mercy Services' left a prompt to call back, but the return call was met with a call center and a request for an account number
If this number is suposed to be from Mercy, it shouldnt be listed as toll free, since they should be able to reach me directly, and I wont be answering or returning the call
Only calls from familiar names are accepted; toll-free numbers like this one are not tolerated unless a name is provided
HIPPA regulations requier Mercy to verify they are speaking to the correct person, so they can avoid serious trubble, it seems extrem but they are just doing ther job
Mercy billing obviousley has some issues, I do owe a bill but had made arrangments for monthly payements which I make and have never been late, when I called back they said they have no control over the automated system, it will call random numbers of people who owe a bill, one of the reason I hate Mercy, they took over a hospital where I live where one of their ex employees had run it into the ground, befor him they were in the black, seems a little odd, services more than trippled.
I was billed for emergency care that I never received
The caler appeard to be fake, asking for personnal informations without disclosing the purpos
A call was received from a representative of Mercy, inquiring about an alleged old bill, which seemed premature given the insurance claims process
The caller's behavior was deceptive, as they requested payment via credit card for a bill that hadn't been sent to the insurance company yet, prompting me to block the number
The call was regarding a billing matter from Mercy Hospital.
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Same caller name: Mercy
Same category: Debt Collector