Spectrum outage call – should you answer?

Summary — +18557077328

Neutral
Caller Name: Spectrum
Caller Type: Scam
Location: United States
Reviews: 534
Carrier: —, Region: —

Expert Opinion

Recent call logs show a surge of inbound calls from +18557077328 identified as a Spectrum‑related service. The caller typically claims to be notifying about internet or cable outages, confirming appointments, or offering to restore service. While many of these alerts appear genuine, the pattern of unsolicited outreach can still catch users off guard. Verify the purpose by checking your account portal or contacting the provider’s official number before sharing personal details. Do not click unknown links or provide payment info over the phone. If the call seems irrelevant, consider blocking the number or adding it to a “do not disturb” list. Staying cautious helps keep your data safe.

Caller Categories

Scam
177×
Unknown
91×
Customer Service
59×
Company
54×
Telemarketing
23×

Caller Names

Spectrum
203×
none
30×
allow
30×
Spectrum (claimed)
15×
Spectrum (scam)
13×

Details

Location: United States
Number type: ratings.phone_number_type_list.3

Rate this number — +18557077328

Recent Reports for (855) 707-7328

18557077328 Scam Scammer

Someone claiming to represent the cable company attempted to schedule a visit to my home to 'fix my connection', which seemed dubious, especially since they couldn't provide any relevant numbers when I asked.

18557077328 Customer Service "Unknown" T

As an in-house tech support employee, I am reviewing these comments to identify areas for improvement in our customer service

18557077328 Reminder Spectrum

This is a legitimate call. I received a call from 855-707-7328 to schedule an appointment due to my internet speed being below par after a neighborhood line upgrade. The appointment was to address the issue, as indicated on our bill.

18557077328 Scam

Apparently, this happens frequently

18557077328 Unknown

I apreciate your help

18557077328 Scam Spectrum (claimed)

These individuals seem legitimate, but I was unable to verify the phone number used for the call, as I failed to note it; however, this number was used in an email I received, which I will explain.

18557077328 Company

This number is relatred to tv somehow.

18557077328 Customer Service Spectrum

I received multiple automated calls from this number, which appears to be a legitimate customer service number for Spectrum, informing me of a genuine outage in my area

18557077328 Scam Spectrum

I receieved a missed call and VM from 855-707-7328, the vm was a real person said "This is Tony at Spectrum, this is not a sales call, we found some issues with your internet, we would like to schedule an appt to transfer your equipment with new, free of charge, when I have actualy had issues with my modem or router in the past, Spectrum surely did not contact me, I contacted them.

18557077328 Scam Spectrum (claimed)

Obviously, the message I received is suspicious, as it claims Spectrum wants to replace equipment for free, which is unlikely since internet companies rarely offer such services without being prompted by the customer. It's absurd to think they would proactively call to update equipment without the customer complaining first.

18557077328 Scam Spectrum

A message was left by a person named Ken from the number 1 (855) 707 7328.

18557077328 Scam Spectrum

Apparently, a total of 49.94 was deduced from my account and I dont even have any outstanding balence on spectum, when I called the number back it says direct tv / att servicess

18557077328 Debt Collector Spectrum

I noticed a charge on my card for $49.94, which I reported to Spectrum, and they confirmed it wasn't their charge; when I called the number, it claimed to be associated with Direct TV/ATT

18557077328 Scam Spectrum

The identity of the caller remains unknown

18557077328 Scam Spectrum

The person on the phone stated that the conversation was beeing recorded, and they wanted acess to my property to get to the pole, and he asked if any body was home, I told him somone is allwas home, then I asked for his employe number and he said it was D-10, which seemed suspicious.

18557077328 Scam Spectrum

Shockingly, this number is connected to two unauthorized charges on my credit card, totaling $3,000, despite my not having answered the phone.

18557077328 Unknown

The user has provided a warning, categorizing this as 'Caution'.

18557077328 Telemarketing Spectrum

Despite my requests to stop calling, they continue to contact me multiple times a day with an offer

18557077328 Scam "Toll Free Call" - Spectrum? Scam?

It turns out this is Spectrum's customer service number, which I've encountered before, but they've had no reason to contact me unless it's to make a sales pitch, and that hasn't happened in years.

18557077328 Scam Spectrum

I regularly receive phishing emails impersonating Spectrum, claiming my password has been reset, which I know is a scam since I don't have a Spectrum account

18557077328 Scam

It seems like you may have given them your bankin info

18557077328 Scam Spectrum (scam)

Be aware, this number is a scam posing as Spectrum, capable of obtaining banking information and committing fraud - it's crucial not to answer.

18557077328 Scam Spectrum

A Spectrum representative informed me that a customer received a call from this number claiming account changes, which was false; this is a case of fraudsters spoofing a former TWC phone number to obtain personal customer information

18557077328 Unknown Spectrum

Someone is charging my debit card, claiming i bought something from distressedcom, but i dont remember buying anything like that.

18557077328 Unknown Spectrum

There was an unauthorized debit of $69.90 from my account, which I believe is related to a Spectrum number

18557077328 Political Solutions Plus/Spectrum

The call was nonsensical.

18557077328 Customer Service Spectrum

It sems that [***] continousley contacts my house with a recording, claiming to be from Spectrum, and asking me to press 1, which is quite anoying.

18557077328 Scam Spectrum (scam)

I am certain that this is a scam, as I have never signed up for Spectrum and have been receiving emails claiming that I owe money.

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