If you get a call from +1‑855‑720‑8900 and the caller mentions student loans, they’re almost always a Nelnet representative. Most people report a polite but persistent tone, often asking for personal info or promising help with a "forebearance" or "forgiveness". Treat it like any other debt‑collection outreach: don’t share your Social Security number or banking details unless you’ve verified the call. Hang up, look up Nelnet’s official customer‑service number on their website, and call back. If the call feels off‑script or threatens social‑media exposure, it’s likely a scam. Keep a log and consider filing a complaint with the FTC or your carrier.
This appears to be a debt collection agency, pursuing University of Phoenix student loans, and their messages often get cut off by my answering machine, making it difficult to discern the intended recipient or any relevant details.
The caller identified themselves as a representative from NelNet, stating that my friend has an overdue student loan, but unfortunately, I am unable to assist as I do not have their current contact information.
I received a suspicious recorded message from this number, claiming to be related to Facebook; I believe this to be a scam.
This is Nelnet, they called me for more informations about my student loan repayment assistance
Repeatedly, this company contacts me about a student loan I know nothing about, immediately asking for personal details like my date of birth and social security number.
It's confirmed that this is NelNet, not a scam; if you receive a call and don't have a loan, it's likely due to an incorrect number in their system.
I dont have any debt, and they called my cellphone, not my landline
They called me, but I dont have a studnt loan, so I'm not sure why they contacted me
This is clearly a scam.
Despite being up to date on my student loan payments, having made a recent payment, I received a call from this phone number
Nel-Net, the company handling student loan finances, is associated with this number; they were attempting to contact my son and left a message since I do not answer calls from unknown numbers.
A phone message was left regarding a daughter's student loans, as the caller stated she had listed the recipient as a reference.
My experience with NELNET, regarding my student loan, was positive; they were friendly, professional, and worked with me to find a solution, which greatly improved my outlook after speaking with them.
The caller from this number consistently fails to leave a message, which raises suspicions
The message seems incomplete and only mentions 'Jason,' without further context.
On December 30, 2011, a call was received from 855-720-8900, with the representative speaking rapidly and providing unclear information about the United States Educational System
This number is associated with a callback service for Nelnet, and I have found the representatives to be helpful and courteous in addressing billing inquiries.
It's probably nelnet, if you're behing on a student loan payment, they will call you
It is disturbing that such a phenomenon exists, where individuals can be charged for answering calls from numbers like this.
I got a call from a 855 area code and I didnt answer it becuse I dont know anybody from that area, I think its a scam becuse the person called is charged