The number listed on the back of my Macy's card, when called, resulted in a text message asking me to join a $9.99/month service unrelated to Macy's, indicating a potential scam, and prompting the need to obtain a new card with an updated customer service number.
Stop the fake Macy’s debt collector today!
Summary — +18665932543
Expert Opinion
Bottom line: the 866‑593‑2543 line is most likely a fraudulent debt‑collection scam posing as Macy’s customer service. Callers repeatedly demand immediate payment, threaten fees, and use vague references to your Macy’s credit card. Never confirm personal or financial details over the phone unless you’ve dialed the official number from a recent statement. Hang up, block the number, and report it to the FTC and your card issuer. If you’re unsure, call Macy’s directly using the contact info on their website. Staying cautious and verifying independently are the best ways to avoid falling for these schemes.
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Same caller name: Macy's
Same category: Company