Xerox‑Aetna scam calls: How to protect your info

Summary — +18666520074

Untrustworthy
Caller Name: Xerox
Caller Type: Scam
Location: United States
Reviews: 37

Expert Opinion

Calls from 866‑652‑0074 often claim to be Aetna representatives updating insurance records. The pattern includes a reference number, a request for personal details, and a script that sounds official, yet the callers usually work for a third‑party like Xerox. Never share Social Security, DOB, or policy numbers over the phone unless you initiated the call to a verified Aetna line. Hang up and call Aetna’s official customer service number yourself to confirm any request. If a voicemail mentions a file number, treat it as a red flag and report the incident to your insurer and the FTC.

Caller Categories

Scam
21×
Company
Unknown
Customer Service
Survey

Caller Names

Xerox
David
Aetna (scam)
Aetna
Xerox?Aetna

Rate this number — +18666520074

Recent Reports for (866) 652-0074

18666520074 Unknown HAP

A message was left by a personn named Ida, who clamed to be calling on behalf of HAP, and this was the call back number she provided, addionally the origional number she called from was 801-460-0953

18666520074

I dont think the caller's race has anything to do with this, its irrelivant

18666520074 Scam 866-652-0074

A voice message was left by someone claiming to be Jennifer from CareFirst, addressing me by my first name and mentioning issues with my coverage, but I suspected a scam and deleted the message.

18666520074 Scam Said it was Conduit Solutions.

A voicemail from Jennifer at Conduit Solutions, reportedly on behalf of HAP, the insurer, requested information and provided a case number before the office closed, leading to skepticism upon further research into Conduit Solutions' activities.

18666520074 Scam "Yufrain" from "Convalence"

A man with a accent left a message, asking me or my wife to call back, claiming to be from convalence on behalf of our health insurance, but the caller id showed a different number, i'm pretty sure it's a scam becuse of the way he asked for either of us

18666520074 Scam ??? on behalf of MVP Healthcare

I recived a call from someone claiming to be from MVP Health Insurance, asking for aditional info and gave me a claim number and a call back number, but I didnt fall for it, obviusly a scam.

18666520074 Scam Conduent

My husband received a call from someone claiming to be Nicole, representing Conduelpmtinsol, inquiring about insurance and requesting a callback to 866-652-0074 with a provided file number, but thanks to the warnings here, we won't be following up

18666520074 Scam Calling for Aetna

A voice message was received on my cell phone from this number, with the caller introducing herself as "Trixie" and claiming to be contracted by Aetna. She possessed knowledge of my name and my husband's first name. However, despite the legitimacy of the company Conduent, which was found through a Google search, I remain cautious and have chosen not to respond. It is surprising that insurance companies still employ unknown entities to contact individuals.

18666520074 Scam Aetna (scam)

I had the same experiance, a man named Joseph from Aetna, kept calling to update records, if Aetna needs something, they should call me, this is probaly a scam.

18666520074 Scam Conduit/Aetna

After receiving multiple calls from this number, with the caller claiming to be Joseph from Aetna, I blocked the number, realizing it was a scam, especially since I no longer have insurance through Aetna

18666520074 Scam Couldn't understand them

A message was left on our answering machine from this caller, but the connection was poor, making it difficult for my wife and me to understand the message, which claimed to be from Aetna.

18666520074 Scam Adrianne

Following a voice message from 866-652-0074, supposedly from Aetna regarding updating records, a reference number was provided for self-identification purposes when returning the call. However, upon calling back and being asked for the reference number, the authenticity of the call was questioned, as updates are typically conducted via mail, not phone calls.

18666520074 Unknown Aetna

Aetna's representative verified the legitimacy of the call after contacting this phone number

18666520074 Company Conduent/Aetna

I verified this call with Aetna, and they confirmed that Conduent is calling on their behalf to update information; however, Aetna suggested I call Conduent back because their system seems to need improvement.

18666520074 Unknown unknowns

I got alot of calls from this number, they was saying i needed to update my Aetna insurance, but i didnt trust them

18666520074 Scam Aetna

I recieved a voicemail from this number, claiming to be Madeline from Aetna, who needed to update my records and provided a reference number, but when I returned the call and asked the person answering to confirm the company, they revealed it was Xerox, at which point I realised it was a scam with a spelling error.

18666520074 Company A company used by AETNA to update records

I recieved a call from them and what bothers me is that they knew my insurance, names and where i work, i didnt answer their questions

18666520074 Scam AETNA (scam)

Users are advised not to share any information with this number, as it falsely claims to be affiliated with Aetna.

18666520074 Scam XEROX/AETNA

This is a SCAM, do not give out any information, they are NOT AETNA, totaly fake

18666520074 Customer Service David

Upon contacting Aetna, it was confimred that the number 866-652-0074 belings to them, and I had previosly spoke with David

18666520074 Unknown Aetna (claimed)

The relationship between Aetna and Medicare is unclear, and it's puzzling why a legitimate call would involve voice mail or departmental prompts.

18666520074 Customer Service Identified as Aetna

A call was received from someone claiming to represent Aetna, already possessing personal details, and requesting specific Medicare information, which was provided despite initial suspicions

18666520074 Scam David

David called me with a file number, sounds legit but im glad i checked here first, wonder what they want

18666520074 Customer Service Xerox for Aetna

Receiving a call from a health insurance company can be a source of significant anxiety, especially when the message is garbled and references a file number and callback to a specific company, only to find out the office is closed due to a holiday, but thankfully this service has provided peace of mind

18666520074 Company Francisco

A call was recieved from Francisco at IBM regarding my insurance company, and I was suppost to reference case file 11479240, so I searched online for other experinces.

18666520074 Telemarketing xarox

Aetna wouldnt have a 3rd party make calls, its against the law, thats a fact

18666520074 Scam Xerox? Health America/Health Assurance

Similar experiences have been reported, with calls alleging to be from a company sounding like Xerox, claiming to represent Health America/Health Assurance, and seeking to verify information using our first names and a provided case number. However, our health provider has no record of authorized representatives making such calls.

18666520074 Scam Xerox (scam)

Apparently, david from Xerox made 3 seperate calls to me, stating thats he was updating records for Aetna Insurance company, and thats I should call back 866-652-0074, he also provided a file number, after the third call I contacted Aetna to verify and the agent found out it was a scam

18666520074 Scam Xerox

David, allegedly from Xerox and Aetna, left me multiple messages, but I'm certain it's a scam since Aetna wouldn't contact me in such a manner.

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