Why banks use third‑party fraud detection calls

This number is legitimate, belonging to a third-party fraud detection company that collaborates with credit card companies and banks.

Following a purchase in the UK using a Visa card, several calls were received from this number, along with a letter, all of which questioned charges on the card. After contacting the known Fraud phone number, which showed no issues, a call was made directly to the bank, confirming that this number is legitimate for PNC/SNB Fraud Alerts.

This company is used by my bank to verify fraudulent purchases on my credit card, and it is recommended to return the call to confirm account activity.

They called me on the 1st and left a message saying they was gonna put a hold on my card, but i've been using my card and everythings been fine, i'll call my bank to make sure, but it seems odd.

A call from Fraud Prevention Services was received, claiming to be about potential fraudulent transactions on a debit card, and although it was initially suspected to be a scam, it was later verified with the bank that the transactions were indeed suspicious, and the card was terminated.

This call was legitimate, as it was from Amazon's Fraud Protection Message Center regarding a Prime membership charge.

Apparently, it was legit...  contacted my bank and found out that an online purchase was attempted and blocked by my bank and the debit card frozen for my protection, new card issud and account seems to be okay according to them.

Fortunately, I answered the call from this number, as it concerned unauthorized transactions on my debit card; the caller helped me secure my account by putting a hold on it and advising me to contact my bank.

After verifying the company's legitimacy and checking my account online, I was pleased to find that they didn't request any personal information, which added to their credibility, and I was able to address the fraudulent charges on my account

Initially, an automated message was received on Sunday morning, claiming that my debit card had potential fraudulent charges, providing a case number, and stating that my card was temporarily on hold; after researching, it seemed legitimate, and subsequent calls, including one from a real person, confirmed this, leading to the discovery of a small, attempted transaction on my card.

Legitimate calls are being made from this number to detect and prevent potential debit card fraud, ensuring the security of the cardholder's account.

This is suppost to be the fraud department from desert schools credit union, they have helped me by checking my transactions

In my experience, this number is actually a legitimate fraud protection service, which contacted me after my card was declined for an online purchase

My experience with this call was legitimate, as it related to a case number. While attempting to order a washer from Sears online, I encountered an issue with my card information, which led to this number calling my phone. The representative ensured all charges were accurate without ever requesting my credit card number.