Why banks use third‑party fraud detection calls

Summary — +18772538964

Neutral
Caller Name: Fraud detection center
Caller Type: Scam
Location: United States
Reviews: 250
Carrier: —, Region: —

Expert Opinion

Late last week, a familiar buzz sounded from 877‑253‑8964, and many users wonder if it’s a genuine fraud alert or a phishing trap. The consensus points to a third‑party fraud detection service that banks sometimes employ to flag suspicious card activity. The safest play is to never give personal details to the caller; instead, hang up and call the number on the back of your card or your bank’s official website. Verify the case number they mention and let the bank confirm any hold or replacement. Treat any request for full account info as a red flag, and keep a log of call times for reference.

Caller Categories

Scam
82×
Customer Service
73×
Unknown
18×
Company
Financial

Caller Names

Fraud detection center
Fraud Detection
877-253-8964
Fraud detection company
Scam

Details

Location: United States
Number type: ratings.phone_number_type_list.3

Rate this number — +18772538964

Recent Reports for (877) 253-8964

18772538964 Scam Membersource Credit Union Fraud Detection

A call was received from this number claiming to be from my credit union's fraud detection department, but after investigating, it became clear that this was a phishing scam attempting to gather sensitive information.

18772538964 Scam Fraud protection (claimed)

Despite receiving a case number from them, it appears to be a fraudulent scheme, and my attempts to call back were unsuccessful, with the call ringing only a few times before ending, supposedly from a "fraud protection" service.

18772538964 Customer Service Bank fraud detection

I can confirm that this call was legitimate, as it was from my bank's fraud detection department.

18772538964 Unknown Fraud Detection Center

Another call was received today from this number.

18772538964 Scam Fraud Detection Center

It's apperently the fraud department at your bank calling, or so they claim on independance day.

18772538964 Customer Service

Legitimacy of this call is confirmed, as it pertained to suspicious transactions on my son's debit card, which were verified with the local bank, and it is advised to contact your bank directly if you receive a similar call

18772538964

It's clear that this number is involved in fraudulent activities, and anyone defending it may have a conflict of interest.

18772538964

Every bank provides a customer service number available for calls 24/7, including weekends.

18772538964 Scam Fibre Credit Union (Scam)

I recieved a call from this number, they said my Fibre Credit Union Card was compromised, but i dont have a card with them, nor do i bank with them, i'm waiting for my bank to contact me, like they allways do when theres a posible fraud, i think they might have the wrong number, but i've had this number for 5 years now

18772538964 Scam Fraud Detection Center

After receiving a call from the Fraud Detection Center at 877-253-8964, it was dismissed as a potential scam, and a subsequent call to the bank confirmed no unusual account activity; however, a later call from the same center revealed declined charges on the debit card.

18772538964 Scam no name

I recieved a call that sounded suspisous, i called back and got alot of automated message, then i hung up

18772538964 Customer Service Fraud alert

For those concerned about the legitimacy of this number, it has been a valuable resource for me, as they have contacted me twice: once when my card was compromised and they quickly took action, and again when my recent activities triggered a security flag, prompting them to reach out and ensure my account's safety.

18772538964 Customer Service Fulton Bank

Legitimate call from Fulton Bank's fraud detection line, they were checking on debit card activity and left a voice mail with a phone number to call back and a case number.

18772538964 Customer Service

In my case, the call was legitimate, as it was a recording from my bank alerting me to suspicious activity on my account, and it provided specific details about my transactions.

18772538964 Debt Collector Wells credit

Repeated calls to my cell phone from an unknown number have instructed me to contact 1-877-253-8964 regarding a case number and a John C Lendon card, allegedly from Wells Credit; however, after verifying with my banks, it appears to be a fraudulent scheme.

18772538964 Scam Bank (claimed)

A robotic call was made claiming that my debit card had been frozen due to suspected fraudulent use, but according to my bank, this is not true.

18772538964 Scam Fraud company

This company is legitimate and is used by banks to verify transactions; in this case, they contacted me about suspicious activity on my debit card in Orlando, FL

18772538964 Scam Fraud detection center

I've recieved two calls from this number, both sounded like recorded messages, obvioulsy a fraudelent activity since they got my name wrong and mentioned a bank I dont use.

18772538964 Scam sevenseventeen fraud line

Despite multiple calls, this number only questioned one of three alleged transactions, and after holding for 10 minutes, they disconnected me, leading me to contact my institution directly to verify the legitimacy of their claims.

18772538964 Scam Financial institution (claimed)

Upon receiving their call, I was asked to divulge sensitive information, which I declined to provide, noticing they only attempt to contact me outside banking hours and on weekends, so I will verify with my financial institution in the morning.

18772538964 Unknown Fraud Detection Department

This message serves as a follow-up to my initial post

18772538964 Scam Fraud Detection Department

After noticing unauthorized transactions on my bank statement, I received a call from this number claiming to be about suspected fraud, but I'm unsure of its legitimacy.

18772538964 Customer Service

I recieved a call from this number and they recited the last 4 digit of my card, i called my financial institution directly and they verified it was legit but i advise you to never call back the number left on voice mail

18772538964 Scam

If this was a legit number, you should be able to google it and find a company, but in my case, I dont have a debit card with the bank they mentioned, and my bank dont have my cell number, its probly a scam

18772538964 Customer Service Third party fraud protection, on behalf of our financial institution

This number is a third party fraud protection number, my son got the call, but we verified it with the member services rep

18772538964 Customer Service fraud detection

After returning the call, I found the inquiry to be legitimate, as they only discussed certain transactions without asking for additional personal information.

18772538964 Harassment Call

I received calls from this number at 7 am on Saturday and then again at 11 am on Sunday, which was Mother's Day.

18772538964 Safe

This number is actually associated with Verified By Visa protection and is not fraudulent.

18772538964 Scam Fraud

A voicemail from this number claimed to be an automated message from Pinnacle bank, reporting suspicious activity on a debit card, but the information provided was inacurate and didnt match any of our accounts.

18772538964 Customer Service Fraud detection service

For verification purposes, it is advisable to initially contact your bank, as they will confirm whether any issues have arisen, and subsequently, they may request that you call the provided 877 number, using the assigned case number to authenticate the interaction, thus providing a valuable service to the public.

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