Why banks use third‑party fraud detection calls

Summary — +18772538964

Neutral
Caller Name: Fraud detection center
Caller Type: Scam
Location: United States
Reviews: 250
Carrier: —, Region: —

Expert Opinion

Late last week, a familiar buzz sounded from 877‑253‑8964, and many users wonder if it’s a genuine fraud alert or a phishing trap. The consensus points to a third‑party fraud detection service that banks sometimes employ to flag suspicious card activity. The safest play is to never give personal details to the caller; instead, hang up and call the number on the back of your card or your bank’s official website. Verify the case number they mention and let the bank confirm any hold or replacement. Treat any request for full account info as a red flag, and keep a log of call times for reference.

Caller Categories

Scam
82×
Customer Service
73×
Unknown
18×
Company
Financial

Caller Names

Fraud detection center
Fraud Detection
877-253-8964
Fraud detection company
Scam

Details

Location: United States
Number type: ratings.phone_number_type_list.3

Rate this number — +18772538964

Recent Reports for (877) 253-8964

18772538964 Scam fraud detection company (fraudulent)

This entity appears to be a fraudulent company posing as a fraud detection service, having contacted me at my workplace number, which suggests to me that it's a bogus call, especially since my bank typically reaches out to my cell phone for verification and clearly identifies themselves.

18772538964 Scam Fraud Detection Notification Service

Further investigation revealed that this number is actually a legitimate fraud detection service used by banks, which had identified a suspicious transaction on the account and contacted the owner to verify and take action.

18772538964 Scam Fraud Detection

Fortunately, it turns out this number belongs to a legitimate Fraud Detection notification service for banks, which alerted me to a suspicious transaction on my account

18772538964 Customer Service

Although the automated call from this number seemed legitimate, it led to the discovery of unauthorized charges on my debit card, which I had not made.

18772538964 Customer Service Bank (fraud hotline)

Upon receiving a call claiming to be from my bank regarding my debit card, I decided to verify by contacting my bank directly, and it turned out to be their fraud hotline, so if in doubt, it's best to reach out to your bank for confirmation

18772538964

Prior to calling the number, I checked my online banking and found suspicious transactions, which the company then alerted me to and put a hold on my card, with the representative only asking for my zip code and advising me to contact my bank

18772538964 Scam

This company has been identified as fraudulent, and they have taken unauthorized action against my debit card.

18772538964

Beware, look out for scamers

18772538964

Apparently you're the person we've been searching for, thanks for that!

18772538964 Scam Bank (scam)

It's worth noting that even if a phone number is legitimat, the caller may not be. Never return calls to numbers provided via fax, text, email, or phone message. If they claim to be from the Bank, simply call the number on the back of your card, statement, or phone book. It's never a good idear to disclose enny information over the phone, no matter how harmless it may seem.

18772538964 Customer Service Fraud Detection Center

At first i thougt this number was a scam, but after calling back and verifying my informations, it seemd legit, they only asked for public informations.

18772538964 Scam Fraud Detection Center 877-253-8964

Luckily, this company appears to be legitimate and not a scam attempting to deceive people.

18772538964 Unknown

This appears to be a legitimate fraud verification service.

18772538964 Customer Service

I recieved a voicemail from this company stating that ther was a hold on my bank account due to a fraud alert, and asking me to call back, referencing a case number, it seems legit

18772538964

I verified with my credit union's local customer service that the call from this number, stating there was a hold on my account due to suspected activity, was legitimate, and they were able to remove the hold and close the active case.

18772538964 Debt Collector Bank (scam)

A call was made to my dad's house from 877-253-8964, claiming fraud had occurred and his bank accounts would be frozen, but this was later found to be false

18772538964

Any legitimate institution would have a fraud detection system in place, which would not require customers to provide account information beyond a reference number.

18772538964 Customer Service

Apparently, this is thier institution's fraud detection service, which is quiete helpfull

18772538964 Unknown

Further investigation sugjest that these calls are usualy made on fridays and weekands, which is quite suspicious.

18772538964 Customer Service Fraud Detection

The service is actually legitamate, it detected a late night authentification to ITunes and flagged it, although it was a false positive as i was in the proces of setting up my new phone

18772538964 Customer Service Bank (genuine)

My husband received a call warning of fraudulent activity on my debit card, which, after verifying with my bank, turned out to be a legitimate alert from my bank.

18772538964 Customer Service

I verified the legitimacy of this call by calling them back, and they helped resolve a fraud issue. They only requested my zip code, not any sensitive information like my Social Security number. Apparently, banks outsource risk management to these companies, so there's no need to worry.

18772538964 Reminder 877-253-8964

When I called the number back, they detected three charges on my card and informed me that they might put a tempory hold on my account. They asked for my aproval of these charges, which I confirmed, so I can contiune using my card

18772538964 Scam "Financial Institutution Fraud detection Center"

After reiewing the comments on this site, i'm still unsure what to make of it, i made a credit card purchse last friday, and subsequenly recieved a call from my bank, questioning some suspisous transactions, then i got a call from this number, which i beleive to be a phishing scam

18772538964 Customer Service

I had a call from this number earley this morning, i thought it was a phishing atempt and terminated the call, but then i checked my bank account and found an irregular transaction on my wifes card

18772538964 Scam

I also received a call from this number, warning of a suspicious transaction on my debit card.

18772538964

I previously misjudged the situation, but it has been determined by my bank that this company is legitimate, as they identified a potentially fraudulent transaction that indeed proved to be fraudulent.

18772538964 Scam Bank (scam)

It's crucial to recognize that this is a scam, masquerading as a bank, which I discovered after verifying that the number doesn't match any of my financial institutions.

18772538964 Scam

It is crucial to recognize that this is not a legitimate company; they should not be entrusted with any personal information, as they operate fraudulent schemes nationwide, often utilizing automated systems to deceive victims.

18772538964 GHA Federal Credit Union

Recently, I received a call from GHA Federal Credit Union's fraud detection department, requiring me to call back with a case number to verify some transactions. Although initially alarming, it turned out to be a legitimate security measure, which I appreciate.

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