Following my analysis of the comments, it appears that this number is indeed associated with Vidéotron, as I have a scheduled appointment with one of their technicians tomorrow morning, during which they will visit my residence. Initially, I received a call, answered it, but there was no sound, and the call was terminated. Later in the evening, I received another call from the same number.
Why Videotron calls feel like scams – what to know
Summary — +18773802611
Caller Name: VIDÉOTRON
Caller Type: Customer Service
Location: United States
Reviews: 17
Carrier: —, Region: —
Expert Opinion
Bottom line: treat calls from +1‑877‑380‑2611 like any unknown telecom outreach—verify before you act. Most reporters label the caller as Videotron, often linking the number to appointment or service‑reminder messages, yet several note silent rings or vague scripts that feel like robocalls. If you’re expecting a technician, let the official Videotron portal or your bill confirm the schedule; otherwise, let the call go to voicemail and call the company back using a number from your statement. Never share personal data or payment details on a call that feels unsolicited, and consider adding the number to a do‑not‑call list if it keeps bothering you.
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Details
Location: United States
Number type: ratings.phone_number_type_list.3
Rate this number — +18773802611
Recent Reports for (877) 380-2611
18773802611
Customer Service
For secure payments, using the bank is the recommended method if concerns arise.
I recently spoke with them regarding a late payment, they didn't request my credit card info, which they allready have on file, they asked for my name, adress and mother's maiden name, i was very cautius, they advised me on the safest way to make payments, if they were scammers, wouldn't they have tryed to scam me by now, lol, i'm still pretty sceptical
This appears to be a scam, based on the available information.
18773802611
Videotron
The call coincided with a scheduled Videotron technician visit, but there was only silence on the other end, and a subsequent callback yielded a busy signal, leaving me wondering if the technician will arrive as scheduled.
I recieved their call three times today in a span of 20 minutes, I didnt answer any of the calls and the caller ID showed Videotron
18773802611
1 877 380 2611
Unsolicited calls from unknown individuals are frustrating, especially when they fail to specify their purpose, as was the case with this supposed Videotron call.
Vidéotron confirmed the technician's visit for the next day when I received a call from this number, although it was strangely indicated as being from the United States.
I received a call from this number, which was an automated message from Vidéotron confirming my upcoming appointment and the arrival of a technician.
On a Sunday, I finally answered a call from this number after weeks of ignoring them, only to be told by a supposed Videotron technician that my line had an issue. Despite my current internet use with no problems, they insisted on a visit, which raised suspicions, especially since the caller ID didn't match Videotron's and they use multiple numbers for consecutive calls.
Who is this, I wonder?
This is apparently VIDEOTRON
18773802611
Robocall
After a brief wait, an automated message began to speak, indicating an automated system.
18773802611
Vidéotron
Since two week, i have been recieving calls from this number, when i pick up, noboddy is ther, and they dont even leave a message on my answerin machine, its ridiculus
Despite language barriers, as a French speaker, I received a call from this number claiming to be 'Service à la Clientèle' from VIDÉOTRON.
18773802611
Unknown
I had a similar experience with this number on a Sunday morning, with no one speaking on the other end.
18773802611
Unknown
Sunday morning calls from this number have become unbearable.
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Same caller name: VIDÉOTRON
Same category: Customer Service