Numerous callers notice a Vesta charge appearing on bank and credit‑card statements they never authorized. This pattern points to potential misuse of prepaid‑top‑up services tied to T‑Mobile accounts. Consumers should immediately review transaction details, report the activity to their card issuer, and request a chargeback. Keep a record of dates, amounts, and any interaction with Vesta’s support line. Filing a complaint with the FTC and the Better Business Bureau can help flag systematic abuse. Consider placing a temporary hold on the card and, if possible, use a virtual card for future online top‑ups to reduce exposure.
My prepaid Tmobile phone plan costs $50 monthly for unlimited services
It seems that I've also been a victim of illegall charges on my account from this company, which makes me suspect that someone in their custumer service is responsibl for this, and frankly, I'm not impressed with T-mobile, I've contacted my bank and filed a complain, and they've recredited the charges, now it's up to T-mobile to sort it out
I concur, and I would never call them back, if I have any issues with my bank account or credit card, I will contact them directly using the phone number from the official website or paper statement.
Its not helpfull to just copy and paste the same comment over and over, your monitering for fraudeulent use is clearly ineffectiv
Could somebody please explain the main objective of VESTA?
As a payment processor for telecom companies, Vesta handles millions of transactions monthly, monitoring for fraud and resolving customer issues promptly, earning an 'A' rating from the Better Business Bureau.
I keep getting this charges of 32.95 per month and i dont even have a prepaid phone, i already had to change credit card due to this 2 month ago, nobody answer the phone and i cant take the time to switch credit card again due to your negligance, how can somebody get help with your company, i actualy have a job where i cant sit on the phone waiting for your representant.
I was initially surprised by a charge from VESTA *CHATR 888-278-5588, BC, but after looking into it, I discovered it was related to a cell phone I purchased from Chatr Wireless in Vancouver, BC, which I had set up with auto payments
A charge from this company appeared on my American credit card statement for a telecommunications service, despite living in England and not authorizing such a charge
You should just contact they're customer service, stop tryin to figure it out online cause it wont help, you need to talk to somone in they're customer service.
During my 3-month stay in Arizona, I ran out of Pay as you Go Cell phone time and contacted you on December 12th to purchase $10 worth of time, as I was set to return to Canada on the 15th.
A mysterious charge of $31.50 from Vesta T Moble appeared on my bank statement, and I am unsure of its origin.
A charge of $22.05 appeared on my bank statement, and I am seeking a refund and looking for the process to achieve this.
I have experienced similar issues, and canceling my debit card may be the solution to put an end to these problems.
Unauthorized charges on my debit account from Vesta T Mobile, amounting to two transactions, have been made in Portland, Or, despite my residence being in Oklahoma, highlighting a serious concern that needs addressing.
The process of obtaining a refund for fraudulent charges from this entity is unclear
I've noticed an identical charge, which is quite puzzling
Following previous comments, the company may have made changes; my experience with Joel, who helped resolve unauthorized T-Mobile charges, was positive
Recieved a charge on my account from T-Mobile Vesta, after several attemps I finaly spoke to someone, they didnt divulge much info, its disgusting how they protect the criminals
Upon noticing a charge on my credit card statement from this number, I contacted them and spoke with a representative. The charge was for $15, and I explained that I do not have a T-mobile prepaid account, nor is the associated phone number mine. The representative assured me that they would initiate an investigation and contact me within 15-30 days. Meanwhile, I will be contacting my credit card company to report this.
I discovered a charge on my credit card from this entity, which I believe is fraudulent, as I've never had a T-Mobile phone, and the customer support from my credit card company stated they've seen similar cases before.
Fortunately, my card company detected and put a hold on three unauthorized charges from this scammer.
A charge dated July 16, 2011, appeared on my online statement from VESTA *T-MOBILE 888-278-3397 ORUS.
The company's inability to provide a live person to address issues is appalling, and the experience has been uniformly negative.
I demand a response regarding the unauthorized charge taken from my account, which I need back immediately.
It seems you've obtained my number; please proceed with your communication in a clear and respectful manner
Interestingly, I've experienced the same issue despite not having an Xbox or a T-Mobile prepaid phone, which suggests a broader scam.
I also got charged by this company, and i've never even had T-mobile, and then i got charged by X-box live, which i've never had either, it's alot of scam reports online, whats going on!
I encountered an error when trying to enter my credit card information to activate my account yesterday.
Recently, my Discover statement included five charges labeled as "Vesta *T-Mobile 888-278397 OR", occurring on June 17, 19, 20, 21, and 22, prompting an inquiry into the nature of these charges.