Based on the provided information, it appears that the caller is attempting to scam individuals by posing as a legitimate business, specifically Cox Business. The fact that the caller is using multiple contact methods, including text messages and phone calls, to reach the recipient suggests a phishing attempt. The automated voice and the request to call a different number or reply with a specific command are common tactics used by scammers to trick victims into divulging sensitive information or gaining access to their accounts. It is advisable to ignore such messages and calls, as responding or answering could lead to further complications.
I get tex messages multiple times a month from a unknown numer, saying somthing about my account, I just ignor it