The caller pretended to represent the Chase Fraud department, citing a concern with a Zelle payment. They attempted to gain access to the Zelle account to cancel alleged fraudulent transactions, which is clearly a scam.
Scam alert: impostor claiming Chase fraud dept
Summary — +19292399049
Expert Opinion
Looks like a classic phishing scam where the caller pretends to be from Chase’s fraud department and tries to get you to share Zelle details. They’ll claim a suspicious payment and pressure you to “cancel” it, but any real bank will never ask for account passwords or payment info over the phone. Hang up immediately, never give out personal or banking info, and verify the issue by calling the official Chase number you have on file. If you’re worried about a Zelle transaction, log into your account directly or use the official app to check. Report the number to your carrier and the FTC to help stop these scams.
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Same caller name: Chase (scam)
Same category: Scam