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This is a phishing fraud.
A phishing scam appears to be the issue, with the number showing up as unknown and messages urging you to share personal info. These calls often mimic legitimate organisations to steal passwords, banking details, or ID numbers. Never give out credentials or click links from an unverified source. Hang up, block the number, and report it to your mobile provider or a consumer protection agency. Use two‑factor authentication wherever possible and regularly monitor accounts for unusual activity. If you suspect a breach, change passwords immediately and consider a credit freeze. Staying cautious is the best defence.
This is a phishing fraud.