Clearly, these calls appear to be fraudulent attempts to access personal information. The script about "making changes to your account to make paying bills easier" matches classic phishing tactics, where callers try to trick you into providing login credentials or banking details. Treat any unsolicited request to modify account settings with suspicion, especially if they ask for passwords, OTPs, or payment confirmation. Hang up, verify the caller's identity through official channels, and report the number to your mobile provider or a consumer protection agency. Regularly review your account activity and consider enabling multi‑factor authentication to add an extra layer of security.
Unclear who’s calling, they claim they’ll modify your account to simplify bill payments—sounds like phishing.
