This number, +6191236000, is a mix of legitimate Qantas calls and potential scams. Several users confirmed it was Qantas, often related to refunds or flight issues, and they received follow-up emails or resolved their issues. However, others flagged it as a scam, with calls asking for credit card details or claiming to be about refunds when the caller had no pending refunds. If you receive a call, be cautious and verify by calling Qantas directly at their official number, 13 13 13. Never share sensitive information like your credit card details over the phone unless you initiate the call and are sure of the recipient. Stay vigilant and double-check any claims, especially those involving financial transactions.
I got two calls with no voicemail left, which felt very unsettling. They really should drop a voice message; otherwise it comes across as creepy. I intend to file a report about this conduct.
Two silent calls from this line left me uneasy; a legitimate business would at least leave a voicemail, so I’m reporting the intrusion.
Dialing this line verified it as an official Qantas contact, as it appears on their support page and can be considered legitimate for travel queries.
Qantas customer service contacted me regarding a tax refund for flights that were cancelled, and although I was initially hesitant to provide my card information, the transaction was legitimate.
A message claimed to be from Qantas about a tax refund for cancelled flights, but the request for credit‑card details felt suspicious even though the caller knew the exact refund amount.
Beware: scammers can post fake comments saying a number is legitimate. I was in the middle of changing flights when I started receiving calls from this number, which is suspicious given the timing.
I can confirm this is a genuine Qantas phone number, as they returned my call and assisted me with a query
According to ID 572259, the number (02) 9123 6000 is a genuine Qantas line. I received a callback after contacting their official 131 313 service about a flight query, and they assisted me, confirming authenticity.
Received a call back from Qantas customer service after my initial call was disconnected. They were helpful and resolved my issue.
A Qantas customer service representative called back after my previous line was dropped.
I initially had doubts about this call from Qantas, but after verifying through email, I confirmed it was legitimate and related to my COVID credit refund
Following a call, I received an email confirmation from Qantas regarding a refund, which I subsequently received as discussed.
Confirmed to be a Qantas line, it emailed me about a refund that I subsequently received.
There have been six calls from this number, and I'm unsure of their purpose.
Received a call from Qantas, supposedly about a refund case I had open. Although they left a message with some personal details, I'm still unsure if it's legitimate or not. Hopefully, it's genuine, as I am owed a refund.
I verified with Qantas by calling their official number, 131131, and they confirmed the call was indeed a scam
Qantas left a message, it was definitely them
A voicemail from this line clearly referenced Qantas, yet it offered no further details about its purpose.
I ignore the call at first, but they keep calling, so i answer, and it was Qantas, they was calling me back about a issue i had earlier
A message was left claiming to be from Qantas, requesting credit card details to process a refund, but upon contacting Qantas, it was found that no refund was pending.
Heads up – scam alert. I didn’t recognize the caller, so I sent it to voicemail. The message pretended to be Qantas asking for my credit card to process a refund. Called Qantas myself and they confirmed no refunds are pending, cheers.
The caller, claiming to be from Qantas, requested credit card information for a refund, which seems unusual and may be a scam.
Being asked for credit‑card information before a refund struck me as odd, since refunds are usually processed without that request.
The caller, claiming to be from Qantas, did not leave a message.
No answer was given and no voicemail was left, leaving the caller’s purpose unclear.
A call was made to Qantas to verify the number, and they claimed to have no knowledge of it.
After getting a call from this number, I contacted Qantas to verify it. They confirmed they don't recognise the number, raising doubts about its legitimacy.
Answered a call from Qantas, and they were following up on a refund case I had submitted. It seemed like a genuine call.
Upon picking up, it was unmistakably Qantas, wanting to discuss a refund case I'd previously filed.
They claimed to be from Qantas and said I need to change my flight, definately a scam