It appears that the number +61291743000 has been used for a mix of legitimate and scam calls, with some users reporting that they received calls from this number claiming to be from Optus, while others have reported phishing attempts and identity theft scams. Many users have noted that the callers often ask for personal details, such as names, addresses, and postcodes, which raises security concerns. Some users have also reported that the calls often have poor sound quality and background noise, which can make it difficult to verify the authenticity of the call. Based on user insights, it's essential to exercise caution when receiving calls from unknown numbers and to never provide personal details to unverified callers. If you're an Optus customer, it's recommended to contact the company directly through their official channels to verify the authenticity of any calls claiming to be from them.
A caller followed up on my complaint and asked me to return the call; dialing the 1300 number led to silence, faint breathing, then a lady said the representative was at lunch. I don’t consider it a scam.
I received a call regarding a complaint, but the person on the other end didn't respond, and it took multiple attempts to get a helpful representative on the line.
I reported this fraudulent call to Optus, my service provider.
Apparently, this phone number has been reported to Optus as a scam call now.
I think this number is from Optus, but i'm not sure, maybe its a scam
Gabriel @ Optus tried to contact me about my compaint... zero effort to identifie themselves, total incompitence from Optus
I completely agree
Optus called me regarding my complaint to the TIO, but I'm still wary of random calls
Following up on my TIO complaint about a cyber attack, I think having clear warnings and verification that callers are legitimate would be reassuring, as random calls now make me distrust all phone contacts.
This number is from Optus regarding an issue I have, however, as I dont answer unknown numbers, I didnt answer, so I now have to wait for them to call back, maybe tomorrow?
An Optus call about an issue arrived, but I missed it by not answering unknown numbers and now await a possible callback tomorrow.
Despite not answering unknown numbers, I missed a call from Optus regarding an issue, and now I must wait for a callback, potentially tomorrow.
While the follow‑up seems satisfactory, suggesting legitimacy, I suspect the number has been compromised and exploited by hackers—Optus might need to change its official line.
Despite a follow-up that seemed legitimate, it's possible that hackers have hijacked the number, and Optus should consider changing their official one to prevent misuse.
Think hackers have hijacked this number - even though it seams legit, many others have reported it as bad.
This call from Optus is legitimate, as it's related to my complaint about their data breach.
I recived a missed call, then a text saying it was Ginika from Optus Resolution team and they'd call back in 2 days or I can email them.
After missing a call from this number, I got a text saying it was Ginika from the Optus Resolution team, offering a callback in two days or email support.
It appears legitimate since it relates to my data breach complaint; they are likely following up on the issue I’m currently handling.
User reported negative experience
This number has been verified as a genuine Optus call center number, responding to an online query that was submitted earlier.
The number is legitimate, belonging to the Optus Call Centre, and they replied to an online inquiry I submitted.
The informations i got from this number is bad
This number is legitimate, as it's from Optus regarding a technical issue.
Two calls from this number were received, but there was no one on the other end. During the third call, the representative identified themselves as Optus technical support and provided details about a previously logged issue, which appeared to be legitimate.
Two calls arrived from this number with no audible voice. On the third attempt, a person identified as Optus technical support referenced an issue I reported earlier that day, and I confirmed the specifics of my query.
A call from Optus concerning a technical issue came through, and the number seems legitimate, so answering is safe.
After two calls with no one on the other end, the third call revealed that it was actually Optus technical support following up on a previously logged issue.
Following a technical issue, Optus returned my call from this number, confirming its authenticity.
This number is genuine, Optus contacted me to resolve my NBN issues