Proceed with utmost caution when receiving automated calls alleging account issues, as they often mask scams. This scenario describes a classic fraud alert scam where the caller impersonates a bank to extract personal details or payments via dubious methods like iTunes vouchers. Never share sensitive information over unsolicited calls; instead, contact your bank directly using verified numbers from official statements. Hang up immediately and report to authorities like the FTC or local consumer protection agency. Enable call blocking on your device and consider apps for spam detection to safeguard against similar cost trap tactics that lead to financial losses.
A robotic bot posed as my bank, alleging a $1,000 fraudulent charge tied to an iTunes voucher that they claimed to have blocked.