I think this is a scam call exploiting recent MediShield changes. The caller asked if I was aware of the updates, claimed to be from Prudential, but could not explain how they obtained my number or identify me.
Prudential Scam Call Targets MediShield Users!
Summary — +6568566646
Expert Opinion
Earlier today a handful of users flagged a call from +6568566646 that sounded suspicious. The caller claimed to represent Prudential and referenced recent MediShield changes, but couldn't verify how they obtained the recipient's number. This pattern matches classic social engineering scams that exploit policy updates to harvest personal data. If you receive such a call, politely end the conversation, avoid sharing any details, and report the number to your carrier or relevant consumer protection agency. Keep a log of the call time and script for future reference, and consider blocking the source to reduce repeat attempts.
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Same caller name: Prudential (scam)
Same category: Spam