混雑コールセンターの裏側

大変丁寧に対応をしてくれたのはＮＴＴ西日本のフレッツ光回線コールセンターでした

The phone was verry busy and I coudnt get trough, whats going on?

The line is always unreachable, regardless of when I call.

Waited for over an hour and a half and still didnt get an anser

The line has been unavailable for 8 hours

It's for internet settings.

1日約2000件のコールを捌き切れるらしい。

they think they are better then me

Despite repeated attempts since morning, it has been 4 hours and the line is still busy. Is this number functional?

Assistance was provided by a female representative from a company in 沖縄, who helped resolve a computer connection issue on a Sunday, and her support was greatly appreciated.

The call has been disconnected for over an hour.

Although it took some time to connect, the assistance was courteous and helpful, even guiding an elderly person like myself through the input method and completing the port opening process, for which I am grateful.

本日の修理技術者は非常に優秀だった。問題点を徹底的に調べてくれた。無料で対応してもらったので、非常に感謝している。

PPPランプについて質問するために電話しようとしたのですが、全くつながりません。

After the ONU faild, thay send me a replacment, but after following the instrunctions and contacting them via mobil, thay didnt anser, so i had to swich back to the old one and wait for ther call, insead the landline was unusabel

It can only be described as being treated like a fool

This is the NTT West Japan Flets Light call center.

Repeated mentions of thunderstorm impacts

This phone number is for NTT west Japan, NTT east Japan, and their flazz light related problems, or hikari denwa technical issues

Apparently NTT