81570060119
その他
対応したオペレーターの態度が極めて不適切でした。
エディオン修理の電話対応が最悪！
概要 — +81570060119
専門家の見解
エディオン修理センターからの電話で、通話料がかかるのに誠意ある対応があったという声もあるが、多くの人がコールセンターの態度が上から目線で不愉快だと感じているようだ。長時間待たされてようやく繋がっても、話を聞かず一方的に進めるオペレーターに疲弊し、修理を諦めるケースも目立つ。訪問依頼の折り返しが営業時間前に来て迷惑したり、しつこくかけてくるのも問題視されている。通話料の負担が大きいナビダイヤルを使わざるを得ない点も不便だ。こうしたトラブルを避けるため、修理依頼時は事前に店舗に相談するか、フリーダイアル対応の他社を検討しよう。着信拒否設定を活用し、怪しい場合は消費者センターに相談を。エディオンの改善を望む声が多いので、フィードバックを送るのも一手だ。
発信カテゴリ
この番号を評価 — +81570060119
0570-060-119 の最新レポート
故障したテレビのため案内された番号にかけたら、うえむらさんという女性が機嫌の悪い口調で質問に答えず反発しました。
81570060119
Company
i call エディンオン修理センター and they answer with a payed call but they was nice
i was gonna call them to request a repair, but after reading these reviews, i'm havin second thoughts, maybe i should just go with another store
81570060119
Callcenter
Similar to everyone else's opinion, the call center's response is deplorable; it's as if you're conversing with a machine, completely disregarding human interaction, and it would be appreciated if they could engage in a proper conversation
The costumer service for my broken fridge was a nitemare, the person I talked to on the phone was extremly unfriendly, they didn't listen to what I had to say and kept asking me the same questions
Their customer service was appalling, with an undeniable air of superiority, making me wonder why I even bothered to inquire.
Totaly lack of basic phone etiquette, they seem to be subcontracted by Edion, thats how they trete costumers.
81570060119
カスタマーサービス
Edion has terrible custumer suppot, wont be buying from them agen
81570060119
不明
The experience matched other users' reviews
After requesting a visit for repairs on the website, I received a call from this number the next day at 8:30 AM, only to be told that their business hours start at 9:00 AM and to call back later.
In addition to my previous post, I'm frustrated about the communication costs; they would say they'd call back, but never did, and when they did, the line would be busy or not answer; it's concerning that we have to pay for these calls, especially when they're the ones who initiated the conversation and kept us waiting
The operator from Edion has a terrible way of speaking, and to make matters worse, the call took a long time to connect, resulting in a significant phone bill. It took over 30 minutes to get through. I don't understand why they don't use a toll-free number. When I pointed this out, they responded with a condescending attitude, which was really annoying.
81570060119
Callcenter
Their phone response was unacceptable, with a condescending attitude.
81570060119
カスタマーサービス
They called me agian and agian, even though I told them I dont need ther service, its annoying, dont they have a limit?
I was astonished by the poor attitude of Edion's operator, which is a problem with their customer service skills
81570060119
カスタマーサービス
I'm busy at work and can't answer calls, but they keep calling me multiple times a day, even though I never requested any repairs. It's annoying, so I've blocked the number.
Edion only has a nav dial so you cant use a prepaid phone, they dont even have a landline numbeR, its like they are going back in timee
My air conditioner isn't working, so I'd appreciate some help.
my air conditioner isn't working, so i guess they were trying to sell me something
81570060119
Company
お客様の皆さんへ
The operator didnt listen to me and was talking one-sidedly, so i got tired of requesting repair and bought a new one at another store. They seem to be selling 5 or 10 year guarantees but with this kind of service, i wont buy from Edion anymoree.
81570060119
カスタマーサービス
My washing machine broke down
After inquiring about repairs, the operator's condescending tone and manner made me so angry that I asked for their name and then hung up...
81570060119
カスタマーサービス
I'm in a similar situation, appalled by Edion's poor customer service after purchasing a product.
I had to make a long-distance call for a TV repair, and I wonder if they had to call me from so far away.
関連レポート
同じカテゴリ：カスタマーサービス