After searching for a show, I was automatically logged in and received an email about a monthly plan contract, even though I had previously canceled my registration during the free trial period.
U-next 81570064980 ☎ +81570064980
概要 — +81570064980
専門家の見解
Many users have reported issues with U-NEXT, particularly regarding unauthorized charges despite canceling their subscriptions during the free trial period. Some experienced repeated billing, even months after cancellation, and faced difficulties with customer service, including unresponsive emails and phone calls. Others found charges on accounts they didn't even remember registering with. The common sentiment is frustration, with many labeling the company as deceptive. For those receiving similar calls, it's crucial to be cautious when dealing with any unexpected charges. Ensure you track your subscriptions, and if problems persist, contact consumer protection services immediately.
発信カテゴリ
よくある発信者
この番号を評価 — +81570064980
0570-064-980 の最新レポート
I called U-next suport center, but they didnt help me, they was very cold
Recently, I decided to renegotiate my internet fees, so I called NTT Docomo. It turned out that my payments were going to NTT Finance, but I thought it was for Docomo and OCN. However, I discovered that it was actually for Yunext. I had been paying for eight years without realizing it. When I contacted Yunext, they told me to wait, and after three days, they finally got back to me. Apparently, the contract was made over a single phone call, and since I didn't have any records or an account, I couldn't log in. Yunext claimed they couldn't verify my login history, so they couldn't refund me. They offered to refund one year's worth of payments, but only if I acknowledged the contract. If I contacted the consumer center, they would cancel the refund. It seems like I have no choice but to accept this situation.
I am shocked that alot of people got scam by U-NEXT, i also got charged without my concent, i try to ask them but they ignore me
81570064980
詐欺
I was charged on my credit card even though I cancelled during the period
It's absolutely terrible.
81570064980
詐欺
I was unknowingly signed up for a contract, and when I asked to cancel and refund my money over the phone, they said they would investigate, but after half a day, I still haven't received a call back. What are they investigating? They should have the contract information in their database. I was able to stop the au Kantan payment, so I won't have to pay in the future, but I want my money back. This company is a scam!
81570064980
カスタマーサービス
After canceling my subscription during the free trial period, I continued to receive mysterious charges and emailed to inquire, but there was no response, and when I called, no one answered.
i alredy cancled my subscription but U-NEXT still charged me 1302 yen
81570064980
詐欺
明細を確認していなかった自分も悪いですが、3年近く毎月2000円が引き落とされ続けていました。詐欺のような行為でお金を吸われてしまったことは本気で腹立ちます。
81570064980
不明
misidentifying caller id is bad i think
I was unknowingly contracted twice
81570064980
Company
I never agreed to make a purchase, yet they're still calling
81570064980
U-NEXT
U-NEXT is truly the worst.
I discovered by chance, through my statement, that I was being charged for docomo's d-pay, although I have no memory of registering an account with U-Next or providing my credit card number
81570064980
詐欺
They didn't clearly indicate that each plan required separate cancellation, and I was charged for a music service for six months without my knowledge, it's outright fraud and I've already reported it to the Ministry of Internal Affairs and Communications
Despite not applying, I received a notice about a withdrawal from U-Next, Yahoo Japan Card, and SoftBank Wi-Mobile, which is frightening.
Additionnally
U-NEXT is scares me alot
U-NEXT comunication departement has been chargeing me 748 yen every month, but when i tryed to contct them about it they just kept trasferring me and didnt help me, now im going to cancil my card and request a new one.
Additionly
81570064980
不明
無料期間中に解約したと思っていたが、請求が続いていたのでネット上で解約をした
The listed contact number on the invoice won't even answer.
U-NEXT is completely a scam
81570064980
詐欺
When I tried to cancel due to an unrecognized charge, the company required an ID and password, which I didn't have, so I requested cancellation over the phone, but they said it would have to wait until the next day.
Gime back my mony!!
I also canceld my subscribtion and 2 month later, i still recived a bill for the U-NEXT servise, i was confusd so i contactd them and askd whats going on
81570064980
詐欺
Even after the free trial ended, they continued to charge me. It's clear they intended to deceive me, and I'm seeking a refund. I hope the law protects me from such scams.
81570064980
スパム
This company is outrageous
i was suprised to see so many complains about this number, luckly i didnt have enny problem with them yet.
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