Screen calls carefully and verify any urgent utility claim before handing over money. Call the official number on your bill to confirm a disconnect order, and never provide deposits or personal info over a unsolicited call. Scammers often invoke fear of service loss to pressure victims, using familiar brand names to appear legitimate. Keep a log of the caller’s number, time, and script details; share it with your provider’s fraud department. If the call feels off, hang up and report it to consumer protection agencies. Staying skeptical and double‑checking can stop fraud before it escalates.
Some guy called claiming to be from Xcel Energy, saying he had a disconect order, then asked for a deposit to prevent the disconection
A caller claimed to represent Xcel Energy, threatening disconnection and requesting a deposit to prevent this action.