Block the number if you suspect a renewal scam. Many callers spoof a "Renewal Dept" label to pressurize former customers into reinstating services they’ve already cancelled. Check your account activity before giving any personal info, and never confirm payment details over the phone. If the call seems vague, hang up and contact the company directly using an official website or known phone number. Keep a log of repeated attempts, as frequent outreach can indicate a telemarketing campaign. Report persistent nuisance calls to your carrier or the FTC to help curb future misuse.
The caller identification displayed Renewal Dept, and they have also contacted me through other numbers, possibly related to a recently cancelled subscription