After booking and canelling accomodation, I was unable to get a refund or even a reply from the web site, which is a bit of a problem.
Hotel Values scam? How to protect your booking!
Summary — +18003271200
Expert Opinion
Stay alert when a caller claims to book a hotel at a rock‑bottom rate and asks for immediate payment. These scams often masquerade as well‑known chains, then inflate the charge with hidden “tax” or “recovery” fees and disappear when you try to cancel. Keep a record of the exact website URL, email address, and any reference numbers; verify the reservation directly with the hotel before paying. If you suspect fraud, contact your credit‑card issuer right away and dispute the charge. Report the incident to consumer‑protection agencies and block the number to stop future calls.
Caller Categories
Caller Names
Rate this number — +18003271200
Recent Reports for (800) 327-1200
This site imposes service fees on orders and refuses to honour cancellation requests for reservations.
Brief call, no message left. Probably a wrong number or telemarketer.
No idea, didn't answer. Probably spam.
Called a couple times but left no message. Not sure what it's about, but it's annoying.
Missed it, no voicemail. Likely nothing. Moving on.
After booking a non-refundable room by mistake, I cancelled within 6 minutes and received a cancellation email, yet they refuse to refund $524.88, including a $170.28 fee, and my phone calls to resolve this have been unsuccessful, with loud parties audible in the background
I booked a room, but it didnt say it was non-refundable, i cancelled the reservation 6 minutes later, and recieved a email saying cancelled, but they refused to refund my $354.60 payment, and their fees were $170.28, so i lost $524.88, it took me a long time to try to resolve this issue on the phone, but no sucess
I booked a room without realizing it was nonrefundable, cancelled the reservation 6 minutes later and recieved a email saying it was cancelled, but they refused to give me a refund, i was charge $354.60 and their fees were $170.28, so i lost $524.88, it was a waste of time trying to resolve this issue over the phone.
After booking a room, which was not explicetly stated as non-refundable, i cancelled the reservation just 6 minuits later and recived a conformation email, however they refuse to refund my payment of $354.60, and their fees of $170.28 seem exorbiant, i spent a long time on the phone trying to resolue this issu but to no avail, the background noise of people partying was also distracting
The call was related to hotel reservations
After booking a room directly on the Craigs Royal Hotel website, I provided my card details and received a confirmation email, which I later regretted not examining more closely.
Apparently, this number is related to hotel reservations.
This number is related to hotel reservations
After booking a room directly on craigsroyal.com.au, I received a confirmation email, which I didn't thoroughly examine, and later had to cancel due to my husband's illness, at which point the receptionist informed me we hadn't been charged yet
Apparently, this number is related to hotel reservations.
After booking a room directly through the Craigs Royal Hotel website at craigsroyal.com.au, I provided my card details as usual and received a confirmation email, but unfortunately, I didn't review it thoroughly. When my husband fell ill and we had to cancel the booking, the receptionist informed us that we hadn't been charged yet
I booked a room on the craigs royal hotel website, and gave my card details, but then my husband got sick and we had to cancel the booking, and the receptionist told us that we havent been charged yet, but i didnt checked the email very closely
The number is associated with a hotel booking site that offers appealing conditions.
It seems hotelvalues.com is posin as a legit hotel booking service, they takes your money immediatly after you give them your credit card number and adds a extra charge, that is invisble to the hotel operator, in a email they call it “Tax Recovery Charges & Service Fees”
While booking a room on the Hilton website, the site switched to confirmations@hotelvalues.com, resulting in a scam that cost $156, and an additional $400 to rebook the correct dates.
This site offers attractive conditions for booking hotels.
I found a hotel booking site with alot of attractive conditions
This number is used by a hotel booking site that offers attractive conditions.
Hotelvalues.com appears to be a fraudulent hotel booking service, charging excessive and hidden fees
It appears that hotelvalues.com operates as a deceitful hotel booking service, immediately charging customers and adding hidden fees, such as a 'Tax Recovery Charges & Service Fees' charge, without the hotel's knowledge
During the process of booking a hotel room on the Hilton website, the site switched to hotelvalues.com, resulting in a prepayment for incorrect dates and a significant financial loss due to the scam.
Apparently, hotelvalues.com masquerades as a legitimate hotel booking service, but it immediately charges your credit card and includes an additional, invisible fee to the hotel operator, labeled as 'Tax Recovery Charges & Service Fees' in their email confirmation.
While booking a hotel room, I was redirected from the Hilton website to a fake site, resulting in a loss of $156 due to a scam; the actual booking was altered, and I had to pay an additional $400 for the original dates
Whilst booking a room on the Hilton website, it somehow switched to the confirmations@hotelvalues.com e-mail, and i didnt notice, so i prepaid for 2 nights in May, but the booking changed to only one night in April, and i lost $156, by the time i realised, the actual Hilton hotel price had almost doubled