Late last night, a wave of calls claiming to be from Kohl’s customer service prompted dozens of shoppers to hand over personal details. Callers typically demand the last four of your Social Security number, date of birth, or card information—all classic phishing cues. The script mirrors recent phishing emails that falsely announce a Kohl’s Pay enrollment, making the ruse feel authentic. The safest move is to hang up, verify through the official Kohl’s website or app, and never share sensitive data over the phone. Block the number, report it to your carrier, and consider a credit‑freeze if you suspect exposure.
After receiving a call and email regarding alleged fraudulent charges, I contacted the actual Kohl's customer service, which revealed that my card had been compromised and a new one would be issued.
Clearly, you are misinformed, Kohl's has no involvment with the credit card, Capital One, N.A. is the issuer, so whats the point of this post, especialy since this thread has been inactive for 4 years, it seems like an attempt to use this number for scamming purposes.
All the posts I've seen say diferent things, and the Kohl's Customer Service number is always listed as 855-564-5748, so I think this post is missleading, and I'll be reporting it for removal.
I had the same situation like others, i recieved an email while browsing the app, then i called the number and a indian speaking gentleman answered, he say the app update and add your Kohl's credit card to Kohl's pay, but he didnt asked for my informations
Apparently, numerous individuals recieved the same Email, including myself, where the card details didnt match the last 3 digits specifed, so i decidied to investigte the number online and stumbeld upon this site, thankfull for the informations!!
Following my browsing session on the Kohl's app, i recieved the same email and decided to lookup the phone number on google before responding, thanks for the heads up!
I recived a suspisous email while on the Kohls app, and desided to investige, and found out it was a scam, so i changed my passwrod.
While browsing the Kohl's app, an email was received, prompting the unlinking of the card and a password change, with an agent later confirming the number as unknown and advising against making contact.
An email was received regarding a Kohl's charge card, which seemed suspicious and has been reported as a phishing scam by others
An email was received prompting me to call this number due to suspicious activity on my Kohl's card, but the call seemed suspicious as it went straight to a person who asked for sensitive information.
An individual posing as a Kohl's representative attempted to obtain personal information, including the last four digits of a social security number.