This caller, likely a scammer, uses spoofed numbers and a computer-generated voice to pose as a utility company. They often claim you owe a debt, like $498.73, and pressure you to pay via unconventional methods like Zelle or MoneyPak. If you receive such a call, don’t panic. Always verify the caller's identity by hanging up and dialing the official number from your utility bill or the company’s website. Be wary of urgent demands and never share sensitive information over the phone. Stay vigilant and report these calls to your local authorities or the FTC to help prevent others from falling victim.
It is likely that the initial number was spoofed, and a valuable lesson is to always verify the caller's identity through official channels
Initially contacted by a computer voice from a Minnesota number, then transferred to a person named Richard, who attempted a utility scam, trying to collect a debt of $498.73, first via Zelle, then a Moneypak card.