It is likely that the initial number was spoofed, and a valuable lesson is to always verify the caller's identity through official channels
Utility debt scam warning – what to watch for
Summary — +18043752804
Expert Opinion
Yesterday afternoon, a growing number of reports mention the +1‑804‑375‑2804 number being used for a utility‑related debt‑collection scam. Callers often employ a synthetic voice before transferring to a live operator who pushes payment via Zelle or prepaid cards. Because the originating line is typically spoofed, the number on the caller ID rarely matches the actual source. Protect yourself by refusing to share personal or banking details, hanging up, and independently verifying the claim through the utility’s official website or billing statement. Report the incident to the FTC and your phone carrier to help block future attempts.
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Rate this number — +18043752804
Recent Reports for (804) 375-2804
Initially contacted by a computer voice from a Minnesota number, then transferred to a person named Richard, who attempted a utility scam, trying to collect a debt of $498.73, first via Zelle, then a Moneypak card.