Ever wondered why a tiny $2.99 pops up on your phone bill from a number you never dialed? The charge usually comes from a directory assistance service that tricks users into pressing 1 after a recorded prompt, adding a fee that appears as a code like “DIR ASSIST 807‑788‑1246”. Data‑protection best practice is to treat such entries as suspicious: regularly audit your statements, dispute unknown fees with the carrier, request a chargeback and document the interaction. File a complaint with your provincial telecom regulator or the CCTS, and consider blocking the number or using a call‑filtering app. Staying vigilant and reporting promptly cuts the risk of repeat fraud.
This is a scam, i was charged for a call from this number by my phone provider, when i complained, they said i must have accepted the call, which i didnt
For those in Canada, a complaint can be filed at the appropriate agency.
You can try callin this number and see whats up
After being charged $2.99 on my Rogers Home Phone Bill, a chat agent initially deemed it valid, but I persisted, referencing this site, and eventually got a refund.
After threatening to switch to Koodo, Bell reimbursed me for the next month's service
Apparently, there is alot you can do on this.
My mother is with Bell and she got her bill and in June she got charged 2 $2.99 charges, Bell directed us to a thrid party and they refused to reimburse us the money, my mother didnt make those calls, its a scam targeting elder people
I have a charge on my bill from this number, i call Shaw and they reverse the charge, it was a scam
My bill arriived today, dated october 6th, with a charge from Triton Global DIR_ASSIST on a date I dont recall, never made such a call though
I've recived two calls that didnt come from our company, and I'm trying to figur out who it could be
We have been charged 2.99$ plus tax on our phone bill for this number, but we never made the call
I noticed this on my Bell Bill for Sept, currently investigating with Bell, the call was supposably made on june 22, 2013, for just one minute, seems like a hoax to me
I found a charge of $2.99 plus tax on my Primus telephone bill, but i didnt make that call, somone must have made a mistake...
I was charged $2.99 for a directory assist on my phone bill, but I did not make the call
A call from TRITON GLOBAL was logged on July 8th, with a reference to a DIR-ASSIST and a specific time, quoting a price of $2.99.
