Watch out for calls claiming to be US Bank fraud prevention. Many recipients report a scripted greeting, a long hold, and vague questions about recent activity that never lead to a resolution. These calls often follow a phishing email or text that warns of suspicious activity and urges you to call a toll‑free number. Never share personal details or confirm account numbers until you independently verify the request through the official bank website or by dialing the number on the back of your card. If the caller asks for payment or asks you to click a link, treat it as a red flag and report it to US Bank’s fraud department.
I recieved an email about suspicious activity on my us bank account, with a link to the us bank website, when i called the number they asked weird questions, had to change everything
The call was from US Bank's fraud prevention department, and I also received an email about suspicious activity, prompting me to request a new card.
Upon receiving a text claiming to be from US Bank's fraud prevention department, I dialled the number and was left waiting with no response.