Earlier this week, a wave of calls from 855‑842‑5860 claiming to be from Express Scripts has been popping up in inboxes and voicemail. Most callers report an automated survey about home‑delivery satisfaction, and the script rarely asks for sensitive data—just a verification of the phone number. However, the mismatch between the number used and Express Scripts’ official contact line (1‑800‑903‑6228) fuels scam concerns. To stay safe, cross‑check the caller ID against the carrier’s published numbers, hang up and call back using the official phone listed on the website, and never share personal or payment details. Treat any request for “important questions” with healthy skepticism, but don’t dismiss every call as malicious; a legitimate post‑delivery survey can provide useful feedback for the pharmacy.
They left a message, saying i should call back 1-855-842-5860, and they claim to be Express Scripts, but i dont belive them.
After eight years, it's reassuring to see that efforts are being made to crack down on scam calls like this one.
The observation made by "bob" is accurate: this number is associated with a legitimate survey conducted by Express Scripts, following the same format as their other automated communications, and it does not request any personal information.
Following a similair call, I realised the number was flagged as a scam and was added to my block list which alredy contained a few hundred numbers.
Purporting to be Express Scripts, they want to conduct a survey. Over the past two days, I have received two calls from them.
Todays call was identical to the one I recieved yesterday (June 28, 2021), expres scripts confirmed it wasnt them, the scammers are definatly back
As others has noted, the message from this number identifies themselves as being Express Scripts, but the number does not match their contact info, and I prefer email contact, so they shouldn't be calling me.
I experienced a similar call, however, the caller did not identify themselves as Express Scripts, instead referring to themselves as 'our prescription service'.
After receiving two messages from Express Scripts inviting me to participate in a survey, I called back and found the survey to be automated and apparently legitimate, as it only verified my phone number and asked about my experience with their delivery service
I received multiple calls from this number, allegedly for a survey, but I'm skeptical and haven't returned the call, nor do I intend to.
It has been confirmed that the call is indeed a survey about home delivery.
This call is legitimate, not a scam; it connects directly to an automated survey about the performance of my prescription medicine delivery, without requesting any personal or sensitive information.
Thanks to this warning, I'll be ignoring the message I received from this number and won't be returning their call
I also recieved a call, telling me to call back at 855 842-5860 for Express Scripts, looks like a scam to me
I experienced a similar situation where I received a call purporting to be from Express Scripts, my prescription provider, requesting that I call back due to urgent questions. However, upon contacting Express Scripts directly, they confirmed no recent attempt to reach me, indicating this was a scam.
A call from 978-775-6392 claimed to be from Express Scripts, directing me to call 855-842-5860, but neither number is associated with the company according to their records