Never trust unexpected verification texts. When a message claims to be from Citizens Bank and asks you to click a link or enter a code, treat it as a red flag. Legitimate banks never request personal credentials via SMS, especially not to an unknown number. Verify the request by calling the official bank line using a number from your statement or website, not the one in the message. Delete the text, block the sender, and report the incident to the Federal Trade Commission or your carrier’s spam‑reporting service. Keeping a skeptical eye on phishing links and unsolicited codes can stop fraud before it spreads.
I received a suspicious text from Citizens_bnk with a link, despite not requesting any code from them.
A text message containing a code and a link to deactivate was sent, allegedly for security purposes
A phishing attempt was made, claiming to be from Citizens bank, asking to confirm an account code and directing to an HTTP address, which is not a method Citizens bank would use for contact.