A call from Macy's Fraud Protection was received, and after calling back, they only requested a reference number and verification of the shipping address
Macy’s fraud check calls – what to expect!
Summary — +18662828977
Expert Opinion
Turns out the 866‑282‑8977 line is most often tied to Macy’s consumer‑protection outreach, used to verify high‑risk online orders. Callers typically receive a reference number and are asked to confirm shipping details or the last four digits of a card. While many users report legitimate fraud checks, the script can feel aggressive and some scammers mimic the same format. Never share your full Social Security Number or full credit‑card data; a genuine rep will only need a reference code and address. If you’re unsure, hang up and call the official Macy’s customer‑service number listed on their website to confirm the call’s authenticity.
Caller Categories
Caller Names
Rate this number — +18662828977
Recent Reports for (866) 282-8977
I recieved a call from this number, they left a message with a reference number and said they was callin about a Online Macys order, i called back and they said they was from Consumer Fraud Protection
I received a call from this number, which claimed to be Bloomingdale's customer protection line, but it seemed unprofessional and only asked for my shipping address.
I received a message asking me to call Macy's regarding an online order I placed the previous day, and they wanted to verify my shipping address, which was the only purpose of the call.
After receiving a call from macys.com, I found a message on my phone indicating suspicious activity on my card, and they claimed to have access to my personal information.
A scammer using this number stole my Visa information and made several purchases; I've since canceled the card and advised others to exercise caution.
A call alerted me to potential fraudulent charges on my credit card from Macy's and Bloomingdales, which was later confirmed by my credit card company, making the call seem legitimate and potentially preventive.
A caller claiming to be 'Nikki' contacted me, stating I needed to provide my Macy's card number to confirm an online order I never made. When I returned the call, she asked for my account and social security numbers, which I refused to give, citing it as an inappropriate request. Even legitimate companies like Sallie Mae only ask for the last four digits of my SSN for verification. After contacting Macy's directly, I found out that someone had fraudulently purchased a $150 gift card in my name, which they promptly voided. It's crucial to remember that genuine companies do not call to verify sensitive information over the phone for online purchases.
After receiving a call from this number and not answering, I was left with a callback request and a reference number regarding a Macys.com order, which, upon verification, only required me to confirm my shipping address, a legitimate security measure.
I didnt pick up the call, but the caller left a message saying he was from macys.com, and he gave me a reference number to call back, so i called back and verified my shipping adress
Everytime i make a purchase from Bloomingdales, this company calls me, regardless of the delivery adress or amount spent. They claim that i must return their call immediatly or my order will be cancelled, and they provide a lengthy code that i'm supposed to rememba. After repetitive calls, i eventualy cancelled my order, credit card, and requested to be removed from their list, but they still contiue to send me unwanted mail and spam my email, it's a compleat nightmare.
I got a call from somone claiming to be from macy's, saying somone was ordering gift cards on my account, they asked for my social secirity number and birthday, but i didnt give it to them, i verified some info and then called macy's back on a diferent number to check if it was legit.
My wife was contacted by this number regarding a Macy's order, which we did not place. The caller provided an order number and requested a callback.
After ordering from Bloomingdale's online, I received a voicemail the next day requesting a callback to verify order information
It appear that they are running a dubious operation, i recieved a call similiar to the above, but they wouldnt give me any informations regarding which purchas they were supposibly protecting
It's astonishing that reputable companies would associate themselves with such an unprofessional service, as evidenced by the lack of transparency when searching for the number online
A voicemail message was received requesting a call to 1-866-282-8977, which appeared to be a legitimate verification call from Macy.com, but ultimately led to concerns about the security of my credit card information
It's apparent they have knowledge of orders placed because they claim to be from the department store's security team, which handles security for Macy's and Bloomingdale's, both owned by the same company
This number is associated with consumer protection for online orders from Macy's and Bloomingdale's.
I had a similar experience to the one described, which was quite unusual.
Purportedly from the consumer protection agency, a call was made to verify my shipping address for a recent Macy's order. After confirming my city and state but not my street address, the caller provided the correct street address, thanked me, and hung up. Macy's later confirmed that they sometimes verify information over the phone but never request credit card details.
Some lady named Vicky, called me about my recent Macy's order, and gave me this number to call back, she said I had to call before 3pm on Feb 14th, which seem's weird, I checked the order number online, and it wasnt mine.
A caller purporting to be from a consumer protection agency requested credit card information, which raised suspicions due to the lack of specificity about the protection services.
I keep reciving calls from this number but they never leave a messge.