Beware of callers demanding your ID number after you’ve requested help online. Many fraudsters pose as “consultants” from legitimate sites, then switch numbers to pressure you into sharing personal data. Always verify the caller’s identity by hanging up and dialing the official contact number from the website or your records. Never give out identification numbers, passwords, or financial details on a unsolicited call. If the conversation feels rushed or vague, end it and report the incident to the relevant consumer protection agency. Keep a log of the call, including time and any numbers you saw, to help authorities track scams.
After visiting the Liberty website and encountering an issue, I asked for a consultant to call, but now they're passing the call back and forth, demanding I provide my ID number.
