Clearly, these calls are debt‑collection attempts. Callers are vague, refuse to identify themselves, and pressure staff for information, which matches classic collection tactics. Let the employee note the time, number, and any recorded details, then hang up. Advise them to request a written verification of any alleged debt before responding. Block the number on the phone system and report the pattern to the local consumer protection agency. Encourage staff to inform management of repeat calls so a unified response can be implemented. Staying silent until proper documentation arrives protects both personal data and the organization.
Withholds details
Collections from MBD Legal Extremely impolite. Refused to share any details.
Folks rang my office hunting for a worker who wasn't around then, they buzz every week, tough to catch their words, refused to spill details or the call's purpose, leaving me clueless on what to pass to the staffer for a callback.
