Advarsel: Mistænkelige saldo-opkald

Fortunately, my initial concern about a potential scam was alleviated when I discovered that the caller was actually a representative from Paypal, who was contacting me regarding a payment issue that had already been resolved. I expressed my concerns about the legitimacy of the call and was patiently addressed by a second employee.

Een geldig nummer, gekoppeld aan PayPal

Een belletje van PayPal betreft je negatieve saldo.

The caller is reportedly from PayPal regarding a negative account balance.

De ringede angående en udestående faktura og kunne bekræfte deres tilknytning til PayPal ved at vise en besked i min PayPal‑konto.

Det virkede mærkeligt, at de anmodede om bekræftelse, mens de ringede til mig, så jeg selv tjekkede kontoen. Da jeg loggede ind, så jeg, at min konto ikke længere var tilknyttet, og min tegnebog havde en negativ saldo – grunden til opkaldet. Jeg ringede tilbage til nummeret og hørte samtidigt PayPals kundeservicemeddelse.

Initially, the request for verification seemed suspicious since they were the ones calling, but upon logging in, it was discovered that the account was no longer linked and the wallet had a negative balance, which explained the reason for their call

Selvom det er ekstremt irriterende og virker som en svindel‑opkald, har de ringet fem‑seks gange om dagen. Jeg kontaktede PayPals kundeservice via chat for at høre, om de kendte nummeret, og medarbejderen bekræftede, at de forsøgte at nå mig på grund af en negativ saldo, som jeg havde haft i en måned uden at bemærke det, da jeg sjældent bruger PayPal. Saldoen er nu genopfyldt, og opkaldene er stoppet. Jeg har aldrig taget telefonen.

Although it's extremely irritating and seems like a scam call, as they sometimes call 5 or 6 times a day, I chatted with PayPal's customer service to see if they're familiar with this number, and the representative confirmed they were trying to reach me due to a negative balance I had for a month but wasn't aware of since I don't use PayPal often. Meanwhile, the balance has been restored and the calls have stopped. I never answered

Het bleek dat ik ten onrechte een negatief saldo had. Er was geld van mijn bank afgeschreven, maar dit stond nog niet zichtbaar bij PayPal. Ik nam contact op via de klantenservice‑chat; ze zeiden dat het tot veertien dagen kan duren voordat het bedrag verschijnt. Toch kreeg ik de afgelopen vijf dagen agressieve belletjes en voicemailberichten. Ik had het nummer meteen gemeld.

It turned out I had an unjustified negative balance, as the money had been withdrawn from my bank account but hadn't appeared on Paypal yet; after contacting the customer service chat, they said it could take up to 14 days, but why the aggressive calls?